University Advancement Operations Support Coordinator

CSU Careers • Sacramento, CA

21h • Onsite

About The Position

Reporting to the Manager of Administration & Finance, the University Advancement Operations Support Coordinator provides comprehensive administrative and operational support to the Office of the Vice President, Advancement Services & Prospect Management Department, Alumni Relations, Annual Giving, and the University Advancement Leadership Team. The incumbent serves as a key administrative resource and interacts professionally with public officials, campus administrators, faculty, staff, alumni, donors, and volunteers.

The role coordinates travel arrangements, processes travel requests and expense reimbursements, and provides procurement support. The incumbent also serves as the office coordinator and departmental timekeeper, provides budget and human resources administrative support, and assists with planning, coordinating, and staffing special events that advance divisional priorities and support campus-wide initiatives.

This is a regular, full-time, 12-month position with a Monday–Friday schedule of 8:00 a.m. to 5:00 p.m. Hours may vary according to department needs, and occasional evenings and weekends are required. The position is non-exempt and eligible for overtime compensation. The anticipated hiring range is $4,367 per month; the classification salary range is $4,367–$6,362 per month, with step placement based on qualifications and experience. Employment is contingent on satisfactory completion of a background check.

Requirements

• High school program, technical/vocational program, or equivalent, combined with several years of related office work experience, as ordinarily expected for the classification.
• Fully functional knowledge of and skill in standard office procedures and practices, and the ability to understand and operate in a variety of organizational structures.
• Thorough knowledge of English grammar, spelling, and punctuation, with clear oral and written communication skills.
• Ability to use and quickly learn office support technology systems and software packages.
• Expertise using office software packages, technology, and systems, including Microsoft Outlook, Word, Excel, Access, and PowerPoint.
• Ability to serve as the key contact and expert for a highly complex program.
• Ability to interpret and apply policies and procedures independently, exercising judgment and discretion when precedents do not exist.
• Ability to carry out professionally complete assignments using sound judgment, political skill, and discretion.
• Ability to troubleshoot office administration problems and respond to inquiries and requests related to the work area.
• Ability to work independently and exercise sound judgment.
• Self-motivated, confident, and flexible, with emotional intelligence, sensitivity to others, diplomacy, and the ability to maintain confidentiality.
• Experience with administrative process analysis and project planning.
• Experience setting goals and priorities and meeting established target dates.
• Experience independently researching and resolving problems.
• Ability to communicate professionally in person, by telephone, email, and web chat, while maintaining composure.
• Ability to interact effectively with diverse students, faculty, staff, executives, external entities and agencies, and the general public.
• Working knowledge of financial record-keeping and procedures.
• Strong organizational and time-management skills, including the ability to coordinate multiple simultaneous projects and strict deadlines while producing accurate, detail-oriented results.
• Commitment to maintaining a welcoming and inclusive work environment.
• Ability to work occasional evenings and weekends.
• Satisfactory completion of the background check process.

Nice To Haves

• Experience working at an institution of higher education.
• Prior experience in an Advancement unit.
• Experience planning events.

Responsibilities

• Provide administrative and operational support to the Office of the Vice President, Advancement Services & Prospect Management Department, Alumni Relations, Annual Giving, and the University Advancement Leadership Team.
• Coordinate travel arrangements and process travel requests and expense reimbursements.
• Provide procurement support for the supported functional areas.
• Serve as office coordinator and departmental timekeeper.
• Provide budget and human resources administrative support.
• Assist with planning, coordinating, and staffing special events that advance divisional priorities and support campus-wide initiatives.
• Act as a key administrative resource and interact professionally with public officials, campus administrators, faculty, staff, alumni, donors, and volunteers.
• Independently interpret and apply policies and procedures, troubleshoot administrative problems, and respond to inquiries and requests related to the work area.
• Coordinate multiple projects and deadlines while producing accurate, detail-oriented work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED