Advanced Technician Network Operations

Verizon•Reno, NV

9d•$70,000 - $114,000•Onsite

About The Position

The Advanced Technician Network Operations role is responsible for installing, monitoring, testing, and maintaining telecommunications and related electronic equipment in technical facilities and on customer property. The technician maintains the integrity of Verizon’s fiber optic network to support a high-quality customer experience. Work includes assembling, installing, testing, and turning up high-speed transport equipment; installing routers and Ethernet systems; conducting fiber locates and coordinating with outside plant engineering on construction and relocation; performing fiber splicing and termination; maintaining circuits through troubleshooting and fault isolation; using test equipment to resolve customer circuit outages; and coordinating customer service testing, turn-up, and acceptance with local and remote groups. This is an onsite, worksite-based role at defined locations. The schedule is 40 hours per week and includes an on-call rotating shift schedule that may involve nights, weekends, and holidays. Travel may be required up to approximately 25% of the time. Physical activities may include climbing stairs and ladders, working at heights, lifting and carrying objects weighing up to approximately 60 pounds, pushing, grasping, twisting or bending, and crawling, squatting, or kneeling in small spaces.

Requirements

Bachelor’s degree or at least one year of relevant experience, demonstrated through work experience and/or military experience.
Valid driver’s license.
Willingness to travel up to approximately 25% of the time.
Ability to perform the physical requirements of the job, with or without reasonable accommodation.
Willingness to work on-call on a rotating shift schedule, including nights, weekends, and holidays based on business needs.
Knowledge of equipment including transmission equipment manufactured by Cisco, Siemens, Fujitsu, Alcatel, and Ciena.

Nice To Haves

A degree or Telecommunications/Networking certification.
Advanced troubleshooting skills supporting transmission levels from DS1 to OC192, including Ethernet.
Experience in the telecom/wireless industry with recent technology.
Knowledge of electronics, electricity, and transmission system turn-up and test procedures, or a related discipline gained through technical training.
Knowledge of SONET ring, DWDM, and WDM fiber systems.
Knowledge of basic Customer Premise Equipment installation and troubleshooting.

Responsibilities

Install, monitor, test, and maintain telecommunications and associated electronic equipment in technical facilities and on customer property.
Maintain the integrity of the fiber optic network.
Assemble, install, test, and turn up high-speed transport equipment, including Ciena 6500, Tellabs 7100, Fujitsu 9500, and other ROADM equipment.
Install Cisco routers and Ethernet systems, such as Overture and Ciena, to provide Ethernet services up to 1 GB.
Conduct fiber locates, monitor construction activity, and coordinate with outside plant engineering on planned construction and relocation.
Perform fiber splicing and termination for new builds and restorations on multiple types of cable.
Maintain new and existing circuits through troubleshooting and fault-isolation techniques.
Use test equipment to isolate and resolve customer circuit outages.
Coordinate testing, turn-up, and acceptance of customer services with local and remote groups.

Benefits

Medical, dental, and vision insurance.
Short- and long-term disability insurance.
Basic and supplemental life insurance.
AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Matched 401(k) savings plan.
Up to 8 company-paid holidays per year.
Up to 6 personal days per year.
Paid parental leave.
Adoption assistance.
Tuition assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
Up to 15 days of vacation per year for newly hired employees, with vacation growing with additional service.
Incentives and an award-winning total rewards package.