Advanced Patient Navigator - Mammography - Berkeley Hospital

Roper St. Francis Healthcare • Summerville, SC

13d • Onsite

About The Position

The Advanced Patient Navigator improves clinical outcomes by ensuring timely, coordinated, and informed care, particularly during complex diagnostic or treatment processes. The role provides specialized support by guiding patients through the healthcare system, helping them access resources, understand their conditions and treatment plans, schedule care, overcome logistical barriers, and connect with community resources. Navigators may focus on a specialty area based on organizational and patient needs and their clinical background. This position is in Mammography at Berkeley Hospital and requires ARRT Mammography licensure.

The navigator guides patients through clinical pathways, links patients with care providers, collaborates with multidisciplinary teams, monitors progress, facilitates appointments and support services, provides information about community resources, and tracks outcomes. The position may also include clinical work or assistance with clinical procedures within the specialty, in accordance with established policies and procedures.

The role serves patients across the lifespan, from neonates through geriatrics. Work is primarily in a general office environment and may involve high stress, interruptions, noise, bright lights, exposure to infectious materials or body fluids, and occasional travel to off-site locations. Travel is not expected to exceed 10%. Universal precautions and personal protective equipment are required.

Requirements

• ARRT Mammography licensure is required for this position.
• Three years of healthcare-related experience working with patients in care coordination or direct patient care.
• High school diploma or GED.
• A license or certification in the area of specialty, or a bachelor's degree and five years of healthcare experience in lieu of certification. Listed credentials include ARRT, RDMS, CNMT, LPN, state social work licensure, and NBRC respiratory care credentials and state licensure, as applicable.
• Medical imaging state licensure where required by the state in which the job is performed.
• BLS Basic Life Support from the American Heart Association is required at hire for RSFH; for BSMH it must be obtained from an approved source before direct patient care.
• Ability to provide care appropriate to the age and needs of patients served.
• Ability to use universal precautions and personal protective equipment and follow infection-control policies.
• Ability to travel by car to off-site locations as needed, occasionally in adverse weather; long-distance or air travel as needed, not to exceed 10%.

Nice To Haves

• Associate’s or bachelor’s degree in a health-related field.
• Medical imaging state licensure, unless required by the state where the job is performed.
• Lab certification through ASCP as a Medical Lab Scientist (MLS) or Pathology Assistant (PA), if applicable.
• BLS Basic Life Support upon hire for BSMH, with certification from an approved source before direct patient care.
• Oncology Patient Navigator – Certified Generalist (OPN-CG), if placed in the Oncology department.
• Breast Health Clinical Navigator (BHCN) through the National Consortium of Breast Centers (NCBC), if placed in the Mammography department.

Responsibilities

• Guide patients through a specific clinical pathway and explain diagnoses, treatment options, clinical procedures, and the healthcare process.
• Help patients and families feel informed and supported throughout their care.
• Serve as a communication and assessment link between patients and care providers.
• Collaborate with the clinical care team, healthcare providers, social workers, and other team members to support holistic care.
• Participate in case reviews and multidisciplinary meetings, offering insight into the patient experience and advocating for patient needs.
• Monitor patient progress and communicate with the care team to adjust treatment plans as necessary.
• Facilitate appointments for consultations and support services, including social workers, dietitians, and physicians, while helping patients overcome barriers to care.
• Provide information about community resources such as support groups, counseling services, and local organizations.
• Track patient outcomes and communicate findings to patients and providers; prepare reports supporting quality initiatives and programs as needed.
• Perform clinical work and/or assist with clinical procedures within the specialty according to established policies and procedures.
• Provide age-appropriate care and apply knowledge of lifespan growth and development to assess patient needs.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED