Advanced Field Service Engr

Honeywell Aerospace•Minneapolis, MN

8d•Onsite

About The Position

Honeywell Aerospace is seeking an Advanced Field Service Engineer to provide full-time, onsite technical support to the US Army and its maintenance elements at Camp Ripley in Little Falls, Minnesota. The role provides expertise supporting the operation, diagnosis, and repair of the AGT1500 gas turbine engine. The engineer communicates with personnel at all levels and coordinates with Honeywell Aerospace engine and logistics support groups to provide timely information for decision-making. The engineer may attend meetings and perform diagnostic and hands-on repair activities in support of US military elements at the request of the customer (TACOM) and/or Honeywell Aerospace. The role requires familiarity with applicable US Army publications and Honeywell Aerospace processes for AGT1500 repair. AGT1500 and platform-specific training is provided, with the level and duration based on the new field service engineer’s demonstrated knowledge and experience. The position reports directly to the Field Service Manager.

Requirements

Bachelor’s degree in engineering or a related discipline, or 11 years of AGT1500 or directly related gas turbine engine model experience in lieu of a degree.
Five years of repair and test experience on the AGT1500 or another gas turbine engine model.
Five years of experience with AGT1500 or another gas turbine engine model, including operational and troubleshooting capabilities and practical maintenance experience.
US citizenship.

Nice To Haves

Proficiency in blueprint and technical manual interpretation.
Analytical skills to identify and diagnose relevant data for technical definition and resolution.
Technical ability to provide and measure continuous improvement when the customer has limited product experience.
Ability to work independently with minimal supervision.
Proficiency in using component design and test data; evaluating components for damage and serviceability; applying component rejection criteria for service-revealed difficulties; and repairing or modifying equipment and components.
Basic mechanical aptitude and ability to perform engine repairs.
Ability to provide technical instructions to depot personnel and assist with interpreting overhaul manuals as needed.
Ability to facilitate troubleshooting and maintenance of equipment and special tools used in support of AGT1500.
Ability to work with customers from shop-floor mechanics to senior leadership to investigate, report, and resolve issues.
Strong problem-solving, interpersonal, and teaming skills.
Ability to establish credibility and maintain strong customer relationships based on knowledge and personal integrity.
Strong customer focus and service orientation.
Time-management skills to manage conflicting priorities.
Sound independent judgment in assessing and resolving complex technical and operational problems.
Ability to work as a team member with other Customer Team members to support customer satisfaction and business growth objectives.
Strong written and verbal communication skills.
Proficiency with computers and MS Office suite software packages.
Six Sigma Greenbelt certification.

Responsibilities

Provide day-to-day technical support to using units on operational and training issues concerning AGT1500 engine operation, vehicle interface, and sub-assembly diagnostics and repair.
Interface with Customer Support Engineering on technical issues beyond the engineer’s expertise that affect unit operational readiness.
Establish rapport and formal communication processes with using-unit leadership and maintenance personnel, Honeywell Aerospace Customer Support Engineering, Project Engineering, and Field Support Management.
Provide written monthly activity reports, quarterly fleet status reports, and field service reports to Honeywell Aerospace customer support engineering through the fact-based maintenance database.
Attend meetings and perform diagnostic and hands-on repair activities in support of US military elements when requested by TACOM and/or Honeywell Aerospace.
Become familiar with applicable US Army publications and Honeywell Aerospace processes pertaining to AGT1500 repair.