Advanced Distribution Controls Field Service Engineer
About The Position
As an Advanced Distribution Control Systems Field Service Engineer at Honeywell, you will provide advanced technical support and expertise to customers. The role involves maintaining, auditing, configuring, programming, installing, commissioning, upgrading, and migrating complex Honeywell control systems, including Experion PKS and TPS/TDC300. You will validate customer requests, develop and maintain customer relationships, plan and execute upgrades and migrations, and support successful delivery and customer satisfaction. The role impacts the efficiency, productivity, and safety of customers’ operations through technical support and service. You will report to the Field Service Manager and work from the Houston, Texas location on a remote work schedule. The position requires domestic regional travel of 80% to 90% to customer sites, with occasional travel to other U.S. regions.
Requirements
- At least 3 years of proven field service engineering experience.
- At least 3 years of DCS software migration experience.
- Valid driver’s license.
- Willingness to travel 80% to 90% domestically and regionally to customer sites, occasionally to other regions in the United States.
Nice To Haves
- Bachelor’s degree in Engineering or a related technical discipline.
- At least one L4 certification in any Experion or TPS domain.
- Experience with Experion PKS hardware and software.
- Experience with Hiway, TDC, and TPS systems, including LCN, UCN, and Hiway equipment.
- PC and networking experience.
- Third-party controls experience.
- Knowledge of networking and switch configuration.
- Project management experience, including budget control, schedules, resource allocation, and reporting.
Responsibilities
- Communicate periodically with customers about technical and administrative issues.
- Provide customer support for Honeywell Control Systems and serve as a customer contact for service-related issues and inquiries.
- Configure, maintain, and troubleshoot Honeywell hardware and software, including Experion PKS and other DCS hardware and software such as LCN and TPS.
- Upgrade Experion software between releases on live control systems without interrupting customers’ industrial processes.
- Migrate legacy Honeywell control systems to Honeywell’s newer technology offerings.
- Understand customers’ key processes and economic drivers, and translate them into business opportunities through timely research and recommendations.
- Assist Sales during sales pursuits and represent Honeywell to end users and competitors.
- Learn the end-to-end development, delivery, and execution of Honeywell products and solutions.
- Use technical expertise in Honeywell solutions and products to improve the customer experience.
- Perform maintenance, audits, configuration, programming, installation and commissioning, upgrades, and migration of advanced Honeywell control systems.
- Plan and execute upgrades and migrations while supporting successful implementation and customer satisfaction.
Benefits
- Employer-subsidized medical, dental, vision, and life insurance.
- Short-term and long-term disability coverage.
- 401(k) match.
- Flexible Spending Accounts and Health Savings Accounts.
- Employee Assistance Program (EAP).
- Educational assistance.
- Parental leave.
- Paid time off for vacation, personal business, sick time, and parental leave.
- 12 paid holidays.
- Relocation assistance for those who qualify.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
