Advanced EMT (AEMT) - Urgent Care

ConvenientMD • Nashua, NH

10d

About The Position

ConvenientMD is seeking an Advanced Emergency Medical Technician (AEMT) to provide urgent care to patients across New England. The role supports clinical operations and patient care while offering opportunities to develop clinical skills in a collaborative environment with providers and clinical staff.

The AEMT interacts with patients, answers questions about medical conditions and treatment, explains prescribed medications and their potential adverse reactions, and offers guidance on preventive care, lifestyle changes, and follow-up. The role includes triaging patients, taking vital signs and medical histories, assisting with minor procedures, and accurately documenting patient information in electronic health records in accordance with privacy regulations. In New Hampshire and Maine, the AEMT may administer prescription medications under licensed providers’ supervision and direction and in accordance with applicable regulations.

The position works closely with the clinical team to coordinate care, communicate patient updates, and support discharge planning. It also includes helping train new clinic team members. The role requires 12-hour shifts and flexibility for nights, weekends, and holidays. Depending on staffing needs, travel may be required to other clinic locations within one hour of the primary clinic, including for training shifts.

Requirements

• High school diploma or GED.
• State license as an Advanced Emergency Medical Technician (AEMT).
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time availability requires three shifts per week, including at least four Saturday or Sunday shifts per month; part-time availability requires two shifts per week, including at least two Saturday or Sunday shifts per month; per-diem availability requires four shifts per month, ideally one per week.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
• Compassionate, authentic, patient-focused approach and ability to support patients with kindness and understanding.
• Proactive, confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Ability to collaborate effectively as part of a team.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• National AEMT certification.
• One to two years of experience as an AEMT.
• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Welcome patients and respond to inquiries about their medical conditions, treatment plans, and medications.
• Explain prescribed medication dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care; address patient questions and concerns.
• Support clinical operations and patient care.
• Conduct preliminary patient evaluations to triage and determine urgency of medical needs.
• Take vital signs and medical histories and assist with minor medical procedures.
• Document patient information accurately in electronic health records while complying with privacy regulations.
• In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.
• Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
• Coordinate patient care and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED