Advanced EMT (AEMT) - Urgent Care

ConvenientMD • Brunswick, ME

6d • Onsite

About The Position

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to deliver urgent care to patients across New England. The AEMT works closely with providers and clinical staff in a collaborative environment focused on high-quality patient care, teamwork, and professional growth.

The role includes welcoming and assisting patients; explaining prescribed medications, treatment plans, and potential adverse reactions; offering guidance on lifestyle modifications, preventive healthcare, and follow-up care; and responding to patient questions and concerns. Clinical duties include preliminary evaluations and triage, taking vital signs and medical histories, assisting with minor procedures, and maintaining accurate electronic health records in compliance with privacy regulations.

In New Hampshire and Maine only, the AEMT may administer prescription medications under the supervision and direction of licensed healthcare providers, following applicable state requirements. The AEMT coordinates with the clinical team, communicates patient information and updates, collaborates on discharge plans, and supports the training of new clinic team members.

This role requires 12-hour shifts. Full-time employees must work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time employees must work two shifts per week, including at least two Saturday or Sunday shifts per month. Per-diem employees must work four shifts per month, ideally one shift each week. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at up to three other ConvenientMD locations within one hour of their primary clinic and travel for training shifts within a one-hour commute.

Requirements

• High school diploma or GED.
• State-licensed Advanced Emergency Medical Technician (AEMT).
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted as substitutes.
• Ability to work 12-hour shifts on the schedule applicable to the employment arrangement: three shifts per week for full-time, two per week for part-time, or four per month for per diem.
• Availability for the required number of Saturday or Sunday shifts for the applicable employment arrangement.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts within a one-hour commute of the primary clinic.
• Compassionate, authentic, patient-focused approach and ability to support patients with kindness and understanding.
• Proactive, confident written and verbal communication, including raising concerns as they arise.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team orientation.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• National AEMT certification.
• One to two years of experience as an AEMT.
• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Welcome and assist patients, addressing inquiries about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Guide patients on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to support their understanding of their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.
• Prepare and administer medications accurately, with an understanding of dosages, routes, and potential side effects.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.
• Work the required 12-hour shifts, including required weekend shifts and flexibility for nights and holidays.
• Travel to other ConvenientMD locations within the specified distance when needed, and travel for training shifts.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED