Advanced Administrative Assistant - Energy Delivery Fleet Services - Erie

FirstEnergy • Erie, PA

15d • Onsite

About The Position

This is an onsite position with Pennsylvania Electric Company, a subsidiary of FirstEnergy Corp. The role may be located in Erie, PA, or Clearfield, PA. The Advanced Administrative Assistant performs clerical, administrative, and basic general duties, supporting the department and applying intermediate administrative skills. Employees are expected to understand relevant business-unit processes and may occasionally need assistance with advanced functionality.

The position includes processing data; creating and maintaining records and files; distributing mail; receiving telephone calls; processing invoices; and providing administrative support. The assistant prepares correspondence, reports, and presentations using appropriate office equipment and software. The role emphasizes safety, responsive customer service, effective communication, sound judgment, organization, and accurate, timely work.

Requirements

• High school diploma or GED.
• Four to seven years of related work experience.
• Pass the Company's Edison Electric Institute (EEi) Support and Administrative Selection System (SASS) test.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Demonstrate a questioning attitude and willingness to learn, produce results, and develop relationships.
• Ability to follow established practices, procedures, and instructions and produce basic administrative work products thoroughly, accurately, and on time.
• Sound verbal and written communication skills.
• Ability to work effectively in a team and independently.
• Ability to work in a fast-paced environment.
• Excellent customer service skills, including being friendly, courteous, and helpful.
• Ability to deliver accurate, quality work within established deadlines.
• Ability to handle confidential information.
• Strong organizational skills and ability to prioritize workload.

Responsibilities

• Perform clerical, administrative, and basic general duties, including data processing, record and file creation and maintenance, mail distribution, telephone reception, and invoice processing.
• Provide administrative support for the department.
• Demonstrate commitment to all aspects of safety.
• Prepare correspondence, reports, and presentations using appropriate office equipment and software.
• Provide responsive service to internal and external customers, follow up when appropriate, and work to understand customer expectations.
• Build relationships and credibility across the organization.
• Use effective communication skills and good judgment.

Benefits

• Competitive pay plus incentive compensation
• Company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• Choice of medical, prescription drug, dental, vision, and life insurance programs
• Skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED