Advance Practice Practitioner Lead

Cinqcare•Chicago, IL

About The Position

Grace at Home is a provider-led, community-based health and care partner focused on improving the health and well-being of people with significant care needs in urban and rural communities. It delivers personalized care close to home, often in patients’ homes, with attention to patients’ race, culture, and environment. The APP Lead reports to the Regional Chief Medical Officer and trains and manages Nurse Practitioners, Physician Assistants, and RNs. The role oversees clinical collaboration, care management, visit documentation, and patient care quality, while leading an interdisciplinary team toward organizational goals and improved outcomes. The APP Lead also oversees processes that provide members and families with timely navigation support by phone and in the field. Administrative work accounts for 0.4 FTE, while in-person home and/or telehealth visits account for a patient panel equivalent to 0.6 FTE. The role includes after-hours on-call coverage and rotating evening and weekend patient-care coverage. The APP Lead is expected to embody the organization’s values and maintain knowledge of home-based care, value-based care, HEDIS and Stars, documentation and coding, and medical practice principles. The work environment includes indoor office work in a traditional, air-conditioned setting with artificial lighting and an open workspace, as well as patient visits in homes and communication by phone or telehealth. The position requires regular use of a telephone and email, extended periods of sitting, occasional lifting of up to 10 pounds, and manual dexterity to operate common office equipment.

Requirements

Master’s degree in nursing or a related science field.
Active, unrestricted Nurse Practitioner license.
At least 2 years of leadership and management experience in a clinical setting.
At least 2 years of clinical experience treating complex chronic conditions and high-needs patients.
Experience with Medicare and Medicaid.
Excellent verbal, written, presentation, and group-facilitation skills.
Strong critical and analytical thinking and communication skills to evaluate team progress, anticipate needs, and address team dynamics.
Strong computer skills, particularly with Microsoft Word, Excel, PowerPoint, and Outlook.
Willingness to learn new or unfamiliar applications that may benefit the clinical team.
Good judgment, impeccable ethics, and a strong team-player orientation.
Ability to communicate in person and by phone or telehealth, use email and common office equipment, sit for extended periods, receive ordinary information, prepare or inspect documents, and occasionally lift up to 10 pounds.

Nice To Haves

Community-based care experience.
Medicare and LTSS experience is preferred.

Responsibilities

Mentor clinical team members by providing clinical guidance, regular performance evaluations, constructive feedback, and professional-development support.
Implement evidence-based practices and clinical protocols.
Monitor and evaluate patient care delivery to maintain quality and safety standards.
Ensure staff schedules support productivity, patient-care needs, quality, safety, and regulatory compliance.
Address and resolve patient or staff concerns promptly and professionally.
Coordinate clinical staff orientation and continuing education.
Act as a liaison between clinical staff and administrative leadership.
Participate in interdisciplinary team meetings to improve care coordination.
Ensure staff compliance with regulatory requirements, including HIPAA and OSHA.
Maintain accurate records of clinical activities, training, and compliance.
Conduct in-person visits in patients’ homes and/or telehealth visits while maintaining a patient panel equivalent to 0.6 FTE.
Collaborate with Home Health and Hospice agencies, assisted living facilities, primary care providers, specialists, hospital staff, and other preferred partners.
Collaborate with RNs and cross-functional care team members to provide high-quality care.
Participate in the after-hours on-call rotation and rotating evening and weekend patient-care coverage.
Stay informed about advances in healthcare practices and share relevant knowledge.