Adult Trauma Program Manager - TMC

Memorial Hermann Health System

About The Position

The Adult Trauma Program Manager oversees trauma department operations and works collaboratively with process owners, organizational leaders, physicians, hospital unit leadership, and the facility’s Trauma Service. The role is responsible for trauma-related performance improvement, injury prevention, education, research, outreach, and trauma registry operations. The manager synthesizes and quantifies trauma data to support quality improvement and monitors the quality of patient care throughout hospitalization. Working with the Trauma Medical Director and senior facility leadership, the manager prepares for and maintains designation by the Texas Department of State Health Services and/or verification by the American College of Surgeons. The role also promotes staff development, supports organizational goals, and helps ensure safe, high-quality care within budgetary specifications.

Requirements

Bachelor of Science in Nursing required; a master’s degree is preferred. Minimum qualifications also permit a bachelor’s degree or an educational plan to complete the degree.
Graduate of an accredited school of professional nursing.
Current Texas nursing license or permit to practice professional nursing required.
ENPC or PALS required.
TNCC or ATCN required.
AIS Injury Coding Course and ICD-10 for Trauma required, or must be completed within one year of hire.
Five years of clinical trauma care experience in a hospital setting.
Three years of progressive supervisory or management experience.
Effective oral and written communication skills and ability to work independently and collaboratively with groups.
Knowledge of word processing, Excel, PowerPoint, and Outlook software.
Understanding of trauma scoring scales, including AIS and ISS.
Commitment to the Partners-in-Caring process and Memorial Hermann’s culture and brand promise, including innovation, accountability, empowerment, collaboration, compassion, and results.

Nice To Haves

Master’s degree.
Previous Trauma Program Management experience.
Trauma I or Trauma II experience.
Participation in state and national trauma organizations is strongly encouraged.

Responsibilities

Oversee the operations of the Trauma department.
Monitor the quality of patient care delivered throughout a patient’s hospitalization.
Collaborate with hospital unit leadership to develop performance improvement projects and education as needs are identified.
Collaborate with the facility’s Trauma Service to conduct multidisciplinary case reviews designed to improve trauma care quality.
Work with the Trauma Medical Director and senior facility leadership to achieve or maintain designation and/or verification requirements from the Texas Department of State Health Services and the American College of Surgeons.
Collaborate with leaders to develop corrective action plans when gaps are identified, and communicate deficiencies and plans to upper administration.
Oversee and participate in community outreach and trauma injury prevention.
Participate in trauma committees at the Memorial Hermann System and Southeast Texas Regional Advisory Council levels; participation in state and national trauma organizations is encouraged.
Ensure safe care for patients, staff, and visitors, and adhere to organizational policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality of service.
Promote professional growth and development by meeting mandatory and continuing education and skills competency requirements.
Support department-based goals, and serve as a preceptor, mentor, and resource to less experienced staff.
Perform other duties as assigned.