ADS Apprentice

Liberty University

5d•$13 - $19•Hybrid

About The Position

The ADS Apprentice provides technical and operational support to an assigned business unit. The role involves understanding and documenting business processes, analyzing and reporting on data, supporting projects, and improving workflows with new or existing technology. The apprentice learns University systems and datasets, supports data accuracy and validation, and helps communicate data-driven recommendations and the business impact of findings. The position works with business units and business analytics teams to identify process and analytics needs, analyze workflow and data integrity issues, research best practices, and develop solutions. It may include application and reporting development, project leadership, and operational support for assigned systems. The apprentice provides customer updates and works collaboratively in keeping with Liberty University’s policies, mission, and Christian model. This is a full-time hybrid position. The work environment may be on-campus, hybrid, or remote depending on the team. Compensation is listed as $12.77–$19.23, and the position may be eligible for benefits including health insurance, retirement plans, and tuition assistance.

Requirements

Be pursuing a bachelor's degree or have one year of SQL experience.
Have advanced Excel and Access experience.
Communicate effectively verbally and in writing.
Reason intuitively, analyze information and events, and apply judgment to solve routine and complex problems.
Have excellent computer and organizational skills.
Be proficient in understanding, speaking, reading, and writing English for professional correspondence and collaboration.
Have strong interpersonal and public communication skills and represent Liberty University professionally.
Have strong analytical and critical-thinking skills and sound judgment.
Be able to perform desk-based work, including computer use and data entry, and communicate effectively in meetings and collaborative settings, with or without reasonable accommodation.
If driving is required, be able to obtain LU-approved driver certification; be at least 21 years old; have a valid driver's license and at least five years of documented driving history; and maintain a clean driving record.
When driving for the position, provide proof of a valid driver's license, acceptable DMV record, LU Driving Approval, and liability insurance.

Nice To Haves

Working toward a bachelor's degree in Computer Science, Information Systems, or a related field.

Responsibilities

Assist the assigned department with technical issues and complete tasks assigned by leadership.
Help streamline business processes using new or existing technology.
Document business processes, review inefficiencies, and recommend improvements to a supervisor.
Analyze workflow issues and data integrity problems, recommend resolutions, and advise management.
Conduct and lead projects that transform business processes through data collection, processing, and visualization.
Research industry best practices and support the development of solutions for business operations.
Develop an understanding of core business processes and performance measures, and work with business and analytics teams to identify data and analytics needs and gaps.
Use diagnostic, predictive, and prescriptive analysis to derive business insights and drive action that increases revenue, decreases cost, or mitigates risk.
Learn University systems and datasets, extract information accurately, and summarize raw data for departmental use.
Support validation processes to ensure data accuracy.
Analyze data in relation to organizational goals and communicate findings through data-driven recommendations.
Collaborate with business units and provide expert input on functional business topics.
Support application and reporting development while following internal development and publication standards.
Provide operational support and technical assistance for assigned business-unit systems.
Provide customers with regular updates on process improvement and technology activities while maintaining a high level of customer service.
Adhere to University policies and represent Liberty University professionally.