Adoptions Counselor
About The Position
Maui Humane Society is an open-air animal shelter that cares for cats, dogs, rabbits, guinea pigs, turtles, and other animals. It provides veterinary and routine care, helps surrendered animals find homes, and offers humane law enforcement, education and outreach, pet-retention programs, and low-cost spay and neuter surgeries. The Adoptions Counselor coordinates the transition of animals from the shelter to their forever homes. The role works with a team and receives training, and includes matching shelter animals with homes, providing a positive community experience throughout the adoption process, processing data and payments in shelter software, and providing follow-up support and resources to adopters as needed.
Requirements
- Strong customer service communication skills, both externally and internally.
- High comfort level interacting with animals.
- Ability to use multiple computer programs efficiently.
Nice To Haves
- Experience in animal welfare.
- Experience with shelter software; PetPoint is preferred.
Responsibilities
- Match shelter animals with homes.
- Provide a positive community experience before, during, and after the adoption process.
- Process data and payments in shelter software.
- Provide follow-up support and resources to adopters as needed.
Benefits
- Regular supportive feedback.
- Career growth.
- Training in animal welfare.
- Medical benefits at no cost to the employee.
- Dental and vision benefits at low cost.
- Flexible spending account (FSA).
- 401(k) with employer match.
- Student loan forgiveness eligibility.
- Performance pay raises.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
