Adoption Engineer, Bangalore India
ThousandEyes
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Posted:
August 18, 2023
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Onsite
About the position
We are seeking an Adoption Engineer to join our team at ThousandEyes. As an Adoption Engineer, you will be responsible for optimizing adoption and utilization of our technology through best practice recommendations. Working closely with the Customer Success Specialist, you will serve as a post-sale technical consultant, ensuring the success of our customers and providing product trainings and customer roadmaps. The ideal candidate should have technical customer-facing experience, knowledge of network infrastructures and cloud technologies, and excellent communication and problem-solving skills.
Responsibilities
Requirements
- 3+ years of Technical Support, Solutions Engineering, Professional Services, or similar technical customer facing roles
- Strong desire to learn and ability to work independently in a fast-paced environment
- Knowledge of network infrastructures, cloud technologies and application frameworks
- Experience with scripting languages (e.g., Python, Perl, JavaScript)
- Excellent communication, presentation, and problem-solving skills
- Good English communications is required
- Bachelor’s degree or equivalent in Computer Science or related field
Benefits
- Cisco values diversity and encourages people from all backgrounds to apply
- Emphasis on unlocking potential and not solely focusing on educational degrees and experience
- Culture that allows for innovation, creativity, and even failure
- Recognition of the importance of diverse teams
- COVID-19 vaccination requirements for certain roles with accommodations for medical, religious, and other reasons