Senior Manager, Product Design

This role is for a Senior Manager in Product Design at ThousandEyes, a company focused on visualizing the Internet and its services. The role involves leading and growing a team of designers, as well as collaborating with various stakeholders to determine design requirements and improve the product. The ideal candidate should have extensive product design experience, a passion for data visualization, and the ability to simplify complex concepts. They should also possess strong communication skills and be able to conduct user research to enhance the user experience.

Lead, manage & grow a team of designers along with owning design projects from conception to delivery.

Hire, mentor and be responsible for the growth and development of designers within the team organization.

Create user journeys, wireframes, detailed UX flows, prototypes, UI mockups, sketches, visuals, decks, and explanations that promote understanding and alignment with cross functional teams.

Simplify complexities around data visualization, helping our users get actionable insights seamlessly.

Iterate based on feedback from a broad range of team members, users, and subject matter experts. Give and receive feedback in regular reviews and critiques with designers.

Build a thorough understanding of the technology and influence the product strategy.

Design, conduct and synthesize user research activities to help build a deep understanding of our users and address usability issues. Drive design decisions based on data from user metrics as well as qualitative interviews.

Effectively communicate design concepts to a range of stakeholders and audiences within the team as well as across the company. Build consensus and balance different priorities while dealing with ambiguity.

Initiate ideas and solutions beyond the product roadmap to improve the overall experience for our users.

• 9+ years of product design experience, preferably in enterprise/SaaS software products
• 3+ years of experience in building, growing, and managing teams
• Experience and/or passion for working with data visualization
• Strong portfolio showcasing design work
• Ability to articulate the reasoning behind design decisions
• Ability to think through user problems while understanding technical constraints
• Self-learner with an aptitude for understanding complex, technical concepts
• Experience conducting and participating in user research activities

• Quality medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Short and long-term disability coverage
• Basic life insurance
• Wellbeing offerings
• Up to twelve paid holidays per calendar year, including one floating holiday and a day off for the employee's birthday
• Up to 20 days of Paid Time Off (PTO) each year
• Paid time away for critical or emergency issues
• Additional paid time to volunteer and give back to the community
• Ability to purchase company stock through the Employee Stock Purchase Program
• Performance-based incentive pay for sales roles, including quota and non-quota components
• Incentive rates may increase up to five times the standard rate for exceeding 100% quota attainment
• Up to 125% of target pay for non-quota-based sales performance elements
• No minimum threshold for sales incentive compensation to be paid