Adobe AJO Application Consultant

Accenture•Milwaukee, NY

3d•Hybrid

About The Position

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. You Are: A solutions-minded consultant who thrives at the intersection of technology and business strategy — equally comfortable whiteboarding with a CTO and reviewing a sprint with a delivery team. You bring deep hands-on experience with Adobe Journey Optimizer and Adobe Experience Platform, but what sets you apart is your ability to connect technical fluency to real business outcomes: scalable customer engagement ecosystems, governance frameworks that stick, and omnichannel experiences that feel seamless rather than stitched together. You build trust with clients, align stakeholders with clarity, and do your best work when the path forward isn't obvious. The Work: Design architecture and configure the solution of enterprise-scale customer engagement and personalization solutions using Adobe Journey Optimizer, Adobe Experience Platform (AEP), and related Adobe Experience Cloud technologies. Define the solution across client engagements, driving architecture vision, and solution while ensuring alignment with business objectives and enterprise standards. Partners with business stakeholders, product owners, architects, and delivery teams to define scalable customer engagement ecosystems, establish governance frameworks, and deliver innovative omnichannel experiences. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Requirements

Minimum of 3 years of experience helping to architect and deliver enterprise MarTech or customer experience solutions.
Minimum of 2 years of experience participating and delivering Adobe Experience Cloud implementations, with deep expertise in Adobe Journey Optimizer and Adobe Experience Platform.
Minimum of 2 years of experience with architecture workshops, requirements gathering, solution design, and stakeholder engagement activities.
Bachelor's Degree or equivalent (12 years) work experience (If an associate's degree with 6 years of work experience)

Nice To Haves

Adobe certification in AJO or AEP
Strong experience defining customer data, personalization, and integration architectures
Experience with solution & architecture, solution blueprinting & architecture governance, and solution and consulting & advisory
Experience with Adobe Experience Platform (AEP)
Executive stakeholder management
Experience in/with discovery Workshops & Requirements Definition

Responsibilities

Design architecture and configure the solution of enterprise-scale customer engagement and personalization solutions using Adobe Journey Optimizer, Adobe Experience Platform (AEP), and related Adobe Experience Cloud technologies.
Define the solution across client engagements, driving architecture vision, and solution while ensuring alignment with business objectives and enterprise standards.
Partners with business stakeholders, product owners, architects, and delivery teams to define scalable customer engagement ecosystems, establish governance frameworks, and deliver innovative omnichannel experiences.