Technical Product Manager – Adobe Experience Platform (AEP/AJO) | On-site

Xlysi•Minneapolis, MN

3d•Onsite

About The Position

We are seeking a Technical Product Manager with deep expertise in Adobe Experience Platform (AEP), Real-Time CDP, and Adobe Journey Optimizer (AJO) to act as the bridge between business stakeholders and technology teams. This role will drive customer engagement strategy, identify high-value use cases, translate business requirements into technical solutions, and maximize adoption of Adobe Experience Cloud capabilities.

Requirements

8+ years in Product Management, Martech, Digital Experience, CRM, or Customer Engagement Platforms.
Hands-on experience with: Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Real-Time CDP, Customer Journey Analytics (CJA).
Strong understanding of customer lifecycle management, personalization, segmentation, and omnichannel marketing.
Experience working with Agile delivery teams and enterprise-scale digital transformation programs.

Nice To Haves

Financial Services, Wealth Management, or Insurance industry experience preferred.

Responsibilities

Partner with Marketing, Digital, Analytics, Product, Compliance, and Technology stakeholders.
Lead discovery workshops to identify customer experience and personalization opportunities.
Build and maintain the AEP/AJO roadmap aligned to business objectives and customer outcomes.
Define use case priorities, success metrics, and value realization plans.
Design and prioritize omnichannel customer journeys leveraging: Real-Time CDP, Audience Segmentation, Journey Orchestration, Decisioning & Personalization, Event-Based Triggering.
Recommend innovative engagement strategies using Adobe capabilities.
Create business cases and implementation plans for new use cases.
Collaborate with architects, developers, data engineers, and martech teams.
Translate business requirements into functional and technical specifications.
Govern backlog, sprint priorities, UAT, releases, and adoption plans.
Ensure alignment with data governance, privacy, and regulatory requirements.
Define KPIs and measurement frameworks.
Drive A/B testing, journey optimization, and continuous improvement.
Provide executive-level reporting on customer engagement and business impact.