Admitting Representative | Full Time | 1st Shift

Hillsdale Hospital • Hillsdale, MI

9d

About The Position

The Admitting Representative carries out patient admissions and related registration, insurance verification, cashier, and switchboard duties. The role is scheduled for 40 hours per week, from 6:30 a.m. to 2:30 p.m., and requires rotating weekend and holiday hours. Hillsdale Hospital describes its commitment to excellence in healthcare community service, continued improvement, and respect for human life, delivering compassionate, highly skilled care in a clean, safe, healing environment. It is also identified as a Detroit Free Press and USA Today Top Workplace. Hillsdale Hospital is an Equal Opportunity Employer.

Requirements

• High school diploma or equivalent from an accredited institution.
• Computer skills.
• Excellent command of the English language and ability to communicate courteously with the general public.
• Ability to handle admissions and telephone calls in a timely and efficient manner.
• Positive attitude and ability to work as a team player.
• Ability to work rotating weekend and holiday hours.

Nice To Haves

• On-the-job training or prior knowledge of the admitting process.
• Familiarity with medical terminology.

Responsibilities

• Register patients and complete registration according to current processes and procedures, including demographic verification, insurance cards, consent for treatment, Advance Directives, POA, and the MSP Medicare Letter.
• Distribute registration paperwork to all departments.
• Complete pre-registration procedures, including preparing documents and calling patients to verify demographic and insurance information.
• Verify insurance using systems such as Availity, CPSI, and CHAMPS.
• Perform cashier duties, including collecting upfront payments and payments on accounts and balancing the cash drawer.
• Perform switchboard duties, including answering, forwarding, and transferring calls; paging; overhead paging; code procedures; surgery schedules; nightly stat reports; and maintaining an updated on-call board and Qliq soft.
• Participate in mandatory training, bootcamps, CPSIQ events, and Relias.
• Scan documents.
• Perform other duties as required or assigned.

Benefits

• Medical, prescription, dental, vision, life, and disability insurance.
• Paid vacation and holidays.
• 403(b) retirement plan with match.
• Education assistance and continuing education, including many courses offered on-site at the hospital.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED