Admitting Clerk, Admit Center Friday, Saturday, and Sunday 7:00 pm - 7:00 am

REGIONAL ONE HEALTH•Memphis, TN

25d•Onsite

About The Position

The Admitting Clerk interviews and registers patients, performs data entry, and carries out clerical functions to record and maintain patient access information needed for treatment, services, or admission. The role updates patient demographic and financial information, transfers, newborn admissions, and bed assignments, and verifies required information in accordance with established policies and procedures. The clerk completes registrations accurately, promptly, and courteously; obtains required information and signatures; verifies insurance coverage; processes cash transactions; maintains records and logs; reviews physician orders and assigns an appropriate level of care; and notifies insurance companies of subscriber admissions. The position responds to inquiries from hospital staff, works collaboratively with patients, families, and staff, maintains confidentiality, follows information-release and compliance policies, completes required training, and participates in performance improvement activities. This is a full-time position in ER Registration in Memphis, Tennessee. The scheduled shift is Friday, Saturday, and Sunday, 7:00 p.m. to 7:00 a.m.

Requirements

High school diploma or equivalent work experience.
At least one year of clerical or related experience, preferably in a healthcare setting, using computerized equipment for data entry.
Successfully complete medical terminology within 90 days of assignment.
Completion of a clerical program, customer service education, or equivalent education may be used in lieu of experience.

Nice To Haves

Experience with third-party payors.

Responsibilities

Interview incoming patients or their representatives and record information needed for treatment or admission.
Collect and verify demographic, financial, insurance, and other required information, and obtain appropriate signatures and forms.
Identify primary and secondary insurance coverage and review demographic information using approved verification systems.
Complete the Medicare questionnaire during registration.
Scan admission forms, picture identification, and insurance cards.
Collect cash deposits or fees and process cash transactions according to admitting policies and procedures.
Manually log shock, trauma, and burn patients and record registrations, admissions, or discharges when required.
Log medical records when received and disassemble them as necessary.
Prepare, file, and maintain records, forms, logs, registration rosters, and other administrative and compliance documents.
Review physician orders upon admission and assign the appropriate level of care to ensure accurate bed assignment.
Use computer and related equipment to update patient information, including demographic and financial changes, newborn admissions, transfers, and bed assignment changes.
Notify applicable insurance companies of subscriber admissions daily and document notifications as required.
Respond to inquiries according to policies for release of information and answer staff questions about admissions and patient locations.
Interact and work collaboratively with patients, families, and hospital staff in a courteous, customer-responsive manner and in compliance with iRESPECT standards.
Maintain confidentiality and follow policies for processing and releasing patient information, including HIPAA and compliance policies.
Complete required ongoing and department-specific training and education.
Respond to workplace problems and improvement opportunities and participate in unit-based performance improvement activities.