Admissions Supervisor

Nexus Family Healing • Austin, MN

3h • $70,000 - $78,000 • Onsite

About The Position

Nexus Family Healing is seeking an Admissions Supervisor for its youth residential program at the Austin Campus. The role ensures appropriate and timely admissions to the residential treatment program in support of budgeted census projections and supervises services consistent with the agency’s mission and goals. The supervisor manages admissions and census activities, builds referral relationships, represents the organization in the community, and leads admissions staff. The position also supports client outcomes, compliance, budgeting, reporting, and organizational initiatives.

Requirements

• Bachelor’s degree in a Human Services field required.
• At least four years of experience working within a residential treatment environment, including at least two years of admissions experience.
• Significant skills in Microsoft business software programs and database management systems.
• Valid driver’s license and ability to meet state regulating agency and Home Office driving requirements.
• Successfully pass a DHS criminal background check.
• Ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Openness to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
• Successfully participate in and complete Handle with Care training and exam.

Nice To Haves

• Master’s degree in a Human Services field.
• At least one year of supervisory experience.

Responsibilities

• Develop and maintain relationships with referral sources to drive admissions and support agency growth.
• Manage the admissions process, including screening referrals, coordinating admissions, and partnering with clinical teams to ensure appropriate placements.
• Represent the organization through networking, community outreach, conferences, and professional events to promote services and strengthen referral partnerships.
• Lead and support admissions staff through hiring, coaching, performance management, and professional development.
• Oversee census management, discharge planning, and service delivery to support positive client outcomes and referral source satisfaction.
• Monitor and enhance customer satisfaction by serving as a key liaison and problem-solver for referral partners and stakeholders.
• Maintain compliance with agency policies, licensing requirements, HIPAA regulations, and industry standards.
• Support departmental budgeting, resource management, reporting, and administrative functions.
• Participate in ongoing training, staff meetings, and organizational initiatives.
• Contribute to marketing and communication efforts and perform other duties as assigned.

Benefits

• Four weeks of paid time off in the first year of employment.
• Eight additional paid holidays.
• Multiple health insurance coverage options.
• Vision and dental coverage.
• No-cost life insurance and short- and long-term disability insurance.
• 401(k) match.
• Talkspace therapy benefit for the whole family.
• Hinge Health benefit for the whole family.
• Carrot fertility benefit.
• Tuition assistance and training opportunities.
• Advancement pathways and internal promotion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager