Admissions Supervisor

Acadia•Henderson, NV

19h

About The Position

The Admissions Supervisor oversees daily operations for the admissions department during the assigned shift, supporting and mentoring staff while helping ensure a safe and efficient admissions process. The role is suited to a clinical leader who works effectively in a fast-paced, patient-centered environment. The supervisor plans, assigns, supervises, and performs duties to promote patient safety and departmental efficiency. They prioritize potential admissions based on patient needs and the facility’s ability and capacity to provide appropriate care, coordinate financial counseling with the business office when appropriate, and promptly report shift challenges to the AOC or Admissions Director. The position also contributes to staff training as a preceptor and addresses patient concerns professionally and empathetically.

Requirements

If serving as a registered nurse in states where this applies, an associate’s or bachelor’s degree in nursing is required.

Nice To Haves

RN is highly preferred.
A bachelor’s degree in a social service field is preferred.
A master’s degree in a social services field or RN is preferred.
One or more years of experience in a healthcare admissions role is preferred.
One or more years of supervisory or lead experience in a healthcare admissions setting is preferred.
CPR and de-escalation/restraint certification are preferred; training is available upon hire and offered by the facility.
First aid may be preferred depending on the state or facility.

Responsibilities

Plan, assign, supervise, and perform duties during the assigned shift to support patient safety and departmental efficiency.
Prioritize potential admissions based on patient needs and the facility’s capability and capacity to meet those needs appropriately.
Apply knowledge of milieu management and appropriate clinical assessment, diagnoses, and interventions with patients.
Coordinate with the business office to ensure timely and accurate financial counseling for patients when appropriate.
Guide and direct staff, encouraging mutual trust, respect, and cooperation among team members.
Ensure EMTALA logs are completed for each patient seen by admissions, if applicable.
Participate in staff training by serving as a preceptor for new admissions team employees.
Promptly report shift challenges to the AOC or Admissions Director.
Maintain a positive, empathetic, and professional attitude toward customers and acknowledge and work to resolve complaints when patient needs are not met.
Perform other functions and tasks as assigned.