About The Position

The Temporary Admissions Specialist processes applications for specific College of Liberal and Professional Studies programs and communicates with applicants and admitted students. The role responds promptly and accurately to inquiries through the admissions system (SLATE), email using Fresh Desk, and phone, and ensures prospective and current student questions are smoothly handed off to program staff. The specialist processes applications, transcripts, test scores, and supporting documents according to accuracy and timeline targets; monitors applicant data in SLATE and other departmental admissions systems; updates applicant records; and tracks pending applications until complete. The position uses application-system functions and collaborates with program, admissions, and administrative staff. It also retrieves applicant data from external transcript and standardized-test services, runs routine admissions reports, routes completed applications to admissions committees, posts decision letters, and works with Admissions System staff to verify post-decision applicant data. This temporary position requires 30 hours per week, Monday through Friday, for approximately 10 weeks starting in January 2027. It is based in Philadelphia, Pennsylvania.

Requirements

  • High school diploma or GED and 3 to 5 years of experience, or an equivalent combination of education and experience.
  • Experience in an office setting with public or customer contact.
  • Intermediate understanding of databases.
  • Excellent written and oral communication skills.
  • Strong typing, organizational, and computer skills.
  • Intermediate-level skills in Microsoft Office.
  • Availability to work 30 hours per week, Monday through Friday, for approximately 10 weeks starting in January 2027.

Nice To Haves

  • Bachelor's degree or some college.
  • Experience in an academic environment.
  • Knowledge of student record management systems for collecting student data.
  • Experience using SLATE or another CRM.

Responsibilities

  • Respond promptly and accurately to applicant and admitted-student inquiries through SLATE, Fresh Desk email, and phone.
  • Hand off prospective and current student questions to program staff.
  • Process applications, transcripts, test scores, and supporting documentation to meet accuracy and timeline targets.
  • Monitor applicant data in SLATE and other admissions systems, update applicant records, and track pending applications until complete.
  • Collaborate with program staff and other admissions and administrative staff.
  • Retrieve applicant data from external transcript and standardized-test services.
  • Run routine application and admissions reports.
  • Route completed applications to admissions committees for review.
  • Post admissions decision letters and work with Admissions System staff to ensure post-decision applicant data and verifications are correct.

Benefits

  • Medical, prescription, behavioral health, dental, vision, and life insurance benefits, subject to benefit eligibility based on ACA guidelines.
  • Retirement plans, including Basic, Matching, and Supplemental plans, with pre-tax or Roth savings options and investment options through TIAA and Vanguard.
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