Admissions Specialist (3613)

CenterPointe • Omaha, NE

7d • Onsite

About The Position

The Admissions Specialist works as part of a residential facility team providing behavioral health services. The role manages program waitlists and referrals from external providers, keeps clinical teams updated, and follows up with people seeking residential treatment. It also provides administrative and clerical support, maintains accurate medical records, verifies payer and financial information, and assists with determining eligibility for program participation and payer coverage. The position serves people seeking support for mental health and substance use concerns while maintaining the agency’s standard of care.

Requirements

• At least 21 years of age.
• At least 2 years of experience providing administrative support or clerical functions to a medical or behavioral health office, managing records or referrals, handling insurance authorizations, or performing similar work in a related field.
• Valid Nebraska driver’s license with a clean DMV record.

Responsibilities

• Work positively as a team member within a residential facility alongside behavioral health professionals.
• Manage program waitlists and referrals from multiple external providers, keeping clinical teams informed throughout the process.
• Provide updates and follow-through to individuals seeking residential treatment.
• Provide administrative and clerical support to facility staff, including answering phone calls and sending correspondence.
• Update medical records with contact and insurance or payer-source information and ensure accuracy.
• Verify client payer source, Medicaid eligibility, and financial information.
• Assist in determining eligibility for program participation and, when applicable, payer source.
• Maintain the agency’s high standard of care when working with consumers.

Benefits

• Professional Development Leave and internal and external trainings.
• Flexible scheduling options.
• Mental Wellness hours, accrued vacation and sick time, and 8 annual holidays, plus a day off for the employee’s birthday.
• Affordable health, dental, and vision insurance.
• Free group life insurance, AD&D, and LTD policies for full-time employees.
• 403(b) retirement plan with employer contribution.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed