Admissions Specialist

CenterPointe • Omaha, NE

1d • Onsite

About The Position

The Admissions Specialist supports admissions and administrative operations at a residential behavioral health facility. The role manages program waitlists and referrals, communicates with people seeking residential treatment, and coordinates updates with clinical teams. It also provides clerical support to facility staff and maintains accurate medical records and payer information. The specialist verifies insurance and Medicaid eligibility, reviews financial information, and assists with determining eligibility for program participation and payer sources when applicable. The position works collaboratively with facility professionals to support people addressing mental health and substance use concerns.

Requirements

• At least 21 years of age.
• At least 2 years of experience providing administrative or clerical support to a medical or behavioral health office, managing records or referrals, handling insurance authorizations, or performing similar work in a related field.
• Valid Nebraska driver's license with a clean DMV record.

Responsibilities

• Work positively as a team member within a residential facility alongside behavioral health professionals.
• Manage program waitlists and referrals from external providers, keeping clinical teams informed throughout the process.
• Provide updates and follow-through to individuals seeking residential treatment.
• Provide administrative and clerical support to facility staff, including answering phone calls and sending correspondence.
• Update medical records with contacts and insurance or payer-source information, and ensure records remain accurate.
• Verify client payer source, Medicaid eligibility status, and financial information.
• Assist in determining eligibility for program participation and, when applicable, payer source.
• Maintain the agency's high standard of care when working with consumers.

Benefits

• Affordable health, dental, and vision insurance.
• Free group life insurance, AD&D, and LTD policies for all full-time employees.
• 403(b) retirement plan with employer contribution.
• Flexible scheduling options.
• Paid leave policies, including Mental Wellness hours, accrued vacation and sick time, and 8 annual holidays plus a day off for the employee's birthday.
• Professional Development Leave, internal and external trainings, and job enhancement opportunities.
• Professional training, growth and development, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed