Admissions Specialist

Acadia Healthcare•Hudson, WI

About The Position

The Admissions Specialist at Burkwood Treatment Center is primarily responsible for admitting and/or registering patients into the facility and maintaining communication between the organization, patient referrals, and families. The position supports admissions and intake for a behavioral health organization treating individuals with co-occurring mood, addiction, eating disorders, and trauma. The role works with patients and families, insurance companies, and internal medical, psychiatric, and treatment personnel to support appropriate admissions and continuity of care.

Requirements

Four years of experience in sales, a call center setting, and insurance.
Bachelor’s degree in behavioral science, Social Work, Vocational Rehabilitation, Sociology, Public Administration, or a related field.
In some states, a registered nurse may qualify with an associate’s degree in nursing as the minimum educational requirement, or a licensed practical/vocational nurse may qualify with successful completion of an LPN/LVN training program.
In states where a therapist may act in this role, a master’s degree in a therapeutic field is required.
At least one year of experience working with individuals in a clinical or observational capacity, preferably within the hiring facility’s area of specialty.

Responsibilities

Facilitate admissions and assessment processes for incoming patients.
Respond to inquiries about the facility within facility policy timeframes.
Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.
Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
Coordinate admissions and transfers between levels of care within the facility.
Communicate projected admissions to designated internal representatives in a timely manner.
Verify insurance benefits and share gathered information with patients, families, and appropriate facility staff.
Gather medical admission documentation from external sources before admission and secure initial pre-authorization for treatment and admission.
Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
Coordinate and facilitate peer-to-peer reviews when needed and share review results with the multidisciplinary treatment team.
Provide accurate and ongoing assessment of patient status during the admissions process.
Communicate treatment recommendations to and coordinate with other treatment teams.
Perform other functions and tasks as assigned.