Admissions Representative/Registrar - Per Diem

UHS•Palmdale, CA

6d•Onsite

About The Position

Opened in 2010, Palmdale Regional Medical Center is a 184-bed, acute care hospital located in Palmdale, CA. One of Southern California’s newest hospitals and featuring all-private patient rooms, Palmdale Regional provides high-quality, award-winning patient care to residents and visitors of the Antelope Valley and surrounding areas. Palmdale Regional is active in the community and regularly participates with the Antelope Valley Board of Trade/Greater Antelope Valley Economic Alliance (now AV Edge), and other civic and governmental groups. Palmdale Regional believes in "Community Service Excellence" and supports nonprofit agencies and other healthcare related organizations. Palmdale Regional recently joined the newly created regional brand, Southwest Healthcare. This comprehensive network of care incorporates five hospitals in the southern California region and includes multiple convenient ambulatory locations serving many communities. With more than 7,000 skilled and talented care providers across the region, all dedicated to the highest standards, the shared goal is to provide convenient access to a wide range of healthcare services. Learn more: www.SouthwestHealthcare.com. For more information on Palmdale Regional, please visit www.palmdaleregional.com and follow Palmdale Regional Medical Center on social: Facebook, Instagram, LinkedIn and YouTube One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.swhpalmdaleregional.com/careers Position Description: Interviews patients, guarantor or family member to obtain the necessary information required to register the patient presenting to the Hospital for treatment. Collects patient financial responsibility at time of service.

Requirements

Minimum of two years’ experience in a hospital or related medical field.
Must possess knowledge of office procedures, including good telephone skills, medical terminology, typing, insurance requirements and collection practices.
Ability to be responsible for all emergency and outpatient registrations, obtaining information needed, with the ability to communicate information to patients, medical personnel, co-workers, insurance company representatives, medical groups and/or interested parties.
High School graduate or equivalent required.
Written and verbal communications, interpersonal skills.
Basic organizational and computer skills.

Responsibilities

Acknowledge patients presenting to the Emergency Department or for Outpatient/In-patient services in a professional and courteous manner.
Interviews patient/representative to obtain all necessary information to complete the registration process by hospital policy.
Enters information into the computer accurately, using correct admission codes, demographics, and insurance information.
Present admission documents to patient/representative for signatures, clearly explaining the nature of each document.
Ensure that satisfactory financial arrangements are made in accordance with hospital policy. Collects appropriate ER co-payments and cash deposits.
Contacts HMO or carriers requiring authorization on a consistent basis and at the appropriate time during the registration process.
Faxes IP and Observation face sheets to assigned Medical Groups/IPS and Insurance companies.
Scans all necessary documents into system as needed.
Registration on computer on wheels and usage of the signature pads on all registrations.
Validation of Physician orders with the following information Doctor signature, Date of Service, Patient Name, Diagnosis/symptoms and procedure before processing any patient.
Works in all areas of Patient Access, maintains productivity levels established by the Admitting Manager or Designated Supervisor/Lead Staff, and keeps casual conversation to a minimum during working hours. Answers phones in a courteous and professional manner.