FT Admissions & Nursing Enrollment Officer

Haywood Community College•Nc, NC

14d•Onsite

About The Position

Under the direction of the Director of Enrollment Management, this position is responsible for initiating, coordinating, and performing the support functions required to effectively and accurately process student enrollment information. The role involves supporting students with completing admission processes, requiring strong teamwork and problem-solving skills to advance the mission of the division and College.

Requirements

Minimum Associate's Degree.
Strong organizational skills.
Robust computer skills.
Must be self-motivated.
Able to work with diverse people in a multifaceted workplace.

Nice To Haves

Associates Degree in related field.
Previous experience within NC Community System.
Previous experience with Colleague.
Previous experience with CFNC portal.

Responsibilities

Provide front-line customer service to prospective and continuing students with admissions applications, RDS, and FAFSA applications.
Provide follow-up for any RDS issues with students.
Process applications for continuing education students.
Serve as primary contact for prospective Nursing students.
Coordinate admissions paperwork for the nursing program to include tracking spreadsheet and TEAS test.
Ensure all follow-up is completed with students.
Serve as primary campus contact for RIBN program in collaboration with Western Carolina University.
Monthly proctoring of the ATI TEAS exam.
Work with students on TEAS exam preparation.
Determine student eligibility for enrollment.
Prepare written communication to applicants to confirm acceptance and needs for acceptance.
Evaluate incoming High School Transcripts and award applicable prerequisites following current NCCCS guidelines.
Process student data changes such as declarations, program changes, name and address changes, FERPA releases, etc., for assigned programs.
Assist with document imaging/paperless workflow/archiving system; scan student records.
Participate in Colleague training and remain up-to-date with software changes.
Maintain accurate student records in compliance with SACSCOC and NCCCS compliance requirements.
Assist with CFNC application downloading as requested.
Review and update accessibility webpages and forms related to Enrollment Management.
Issue student ID cards per policy and procedure.
Assist with registration as requested.
Serve on college committees and assist with student activities and events, including graduation.
Assist with transcript requests, both incoming and outgoing.
Serve as backup point of contact for the student services front desk.
Responsible for answering and routing calls, greeting visitors, handling inquiries from the public, operating office equipment (copier, fax, scanner, etc.), and coordinating incoming and outgoing mail.
Adhere to all institutional policies and procedures and perform other duties as assigned.
Ensure a Student-Centered Environment is maintained and work collaboratively to solve interdepartmental issues.
Follow FERPA laws while processing and maintaining accurate student records (applications, transcripts, medical records, etc.).
Maintain professional behavior following professional code of conduct and ethics.