Admissions Officer

Bayswater Education

4d • Remote

About The Position

Bayswater Education is seeking a proactive and detail-focused Admissions Officer to join their central services department. This role is crucial in managing the entire booking process from enquiry to arrival, ensuring accuracy in application processing, payment tracking, and providing clear, timely communication to students and agents. The Admissions Officer will play a key role in protecting revenue and maintaining strong agent relationships across the region.

Requirements

• Experience in admissions, education administration, or international student recruitment.
• Confidence handling invoices, payments, and basic credit control processes.
• Strong communication skills in English
• High level of attention to detail and accuracy.
• Confidence working with databases and finance systems.
• Ability to manage multiple priorities across different time zones.
• A proactive approach and confidence following up firmly but professionally on outstanding payments.

Responsibilities

• Process student and agent applications accurately and within agreed timelines.
• Prepare and issue invoices, visa letters, accommodation confirmations and pre-arrival documentation.
• Monitor payment deadlines and follow up with agents to ensure timely settlement of invoices.
• Support with receipt allocation, tracking outstanding balances and escalating unpaid cases where required.
• Coordinate on refunds, commission queries and overpayments, ensuring records remain accurate.
• Maintain clean and up-to-date data in the student management system.
• Monitor shared inboxes and manage queries professionally and efficiently.
• Work closely with Sales and Partner Support to resolve booking or payment issues.
• Provide booking and payment updates to support regional forecasting and planning.

Benefits

• Great learning and development opportunities.
• Warm and friendly work environment.
• Working with a great multicultural team of professionals.
• Regular online networking and cross-departmental meetings with the Bayswater team based all over the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed