Financial Aid and Admissions Officer

Harvard University • Cambridge, MA

5d • Hybrid

About The Position

Independently perform a variety of financial aid activities including reviewing and evaluating financial information submitted by applicants to determine aid award in accordance with established federal and university standards and guidelines. Serve as a member of the College Financial Aid and Admissions Committees, with primary responsibility for counseling students (typically, about 450) and their families regarding financial aid issues. Evaluate financial aid applications for both returning and newly admitted students, using federal and institutional guidelines and methodologies. Provide a high level of customer service to students and families as part of the Officer of the Day team, answering general phone and email correspondence at least once per week. Participate in the Financial Aid Committee, which responds to request for reconsiderations of aid awards; serve as assigned students’ representative to the committee. Assist in the formulation of policy and procedures, as well as a variety of projects and programs. Read and evaluate admissions applications from assigned geographical regions (approximately, 850). Apply discretion and independent judgment in deciding which qualified students should be presented to the Admissions Committee for possible admission. Provide information about Harvard College and its admissions process through information sessions or other events on campus or virtually. Travel may be undertaken independently or as joint travel with other institutions. Handle communications with prospective students, applicants, parents, secondary school administrators, and the public. Conduct interviews of prospective and current applicants. Develop and nurture relationships with alumni/ae interviewers. May chair an admissions subcommittee and/or serve as a liaison to an athletics team.

Requirements

• Bachelor’s degree or equivalent work experience required
• Minimum of 3 years’ relevant work experience

Nice To Haves

• Excellent interpersonal and communication skills (both written and verbal), including ability to make presentations to large groups of students, parents, and alumni.
• Demonstrated commitment to high level of customer service
• Ability to work well under pressure, strong time management and organizational skills, demonstrated initiative, strong attention to detail, and ability to keep information confidential.
• Problem solving skills, including ability to develop and analyze options/hypotheses objectively.
• Demonstrated ability to foster and engage in meaningful collaboration, as well as share knowledge effectively.
• Proficiency with office productivity and collaboration tools; access to the Internet for remote work (e.g., application reading) needed.
• Familiarity with PowerFAIDS preferred.

Responsibilities

• Serve as a member of the College Financial Aid and Admissions Committees, with primary responsibility for counseling students (typically, about 450) and their families regarding financial aid issues.
• Evaluate financial aid applications for both returning and newly admitted students, using federal and institutional guidelines and methodologies.
• Provide a high level of customer service to students and families as part of the Officer of the Day team, answering general phone and email correspondence at least once per week.
• Participate in the Financial Aid Committee, which responds to request for reconsiderations of aid awards; serve as assigned students’ representative to the committee.
• Assist in the formulation of policy and procedures, as well as a variety of projects and programs.
• Read and evaluate admissions applications from assigned geographical regions (approximately, 850).
• Apply discretion and independent judgment in deciding which qualified students should be presented to the Admissions Committee for possible admission.
• Provide information about Harvard College and its admissions process through information sessions or other events on campus or virtually.
• Handle communications with prospective students, applicants, parents, secondary school administrators, and the public.
• Conduct interviews of prospective and current applicants.
• Develop and nurture relationships with alumni/ae interviewers.
• May chair an admissions subcommittee and/or serve as a liaison to an athletics team.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree