Admissions Officer
About The Position
The Admissions Officer is responsible for auditing candidate files, receiving official documents for evaluation, recruiting and communicating with potential and new students, and evaluating applicant needs to ensure proper candidate selection for enrollment. This entry-level role, with some experience required, supports the Admissions and Marketing department by scheduling tours, interviews, and student services, participating in events in and out of St. Louis, and advising on the admissions process. Reporting to the Admissions Manager, this position analyzes and prepares applicant files for committees, conducts conferences with high school and university students, and informs the public about PHSU academic offerings in St. Louis. This position requires office presence and occasional travel to Puerto Rico and possibly other schools during key enrollment periods based on business needs.
Requirements
- Minimum of an Associate’s degree or commensurate experience.
- One (1) year of related experience in a high-traffic higher education/university office environment.
- General knowledge of computers including Microsoft Office Applications such as Word, PowerPoint, Outlook, and Excel.
- Experience with virtual meeting platforms such as Zoom, and MSFT Teams.
- Dependable with excellent inter-personal and communication skills.
- Ability to interact effectively with prospective students, faculty, and staff.
- Demonstrated ability to meet and/or exceed determined goals and objectives.
- Priority setting skills.
- Excellent written, verbal communication and customer service skills.
- Time management and the ability to meet deadlines and multi-task are required.
- Able to work after hours and weekends when necessary.
Nice To Haves
- Bachelor's Degree is preferred.
- Graduate health care admissions preferred.
- Knowledge in Jenzabar, WebAdmit, OnBase, JRM and Salesforce Systems (CRM) strongly recommended.
- Certifications in administrative proficiencies appreciated.
Responsibilities
- Contact incoming inquiries in a timely manner for potential admissions into graduate programs.
- Verify and review applications and pre-qualify candidates to be interviewed and evaluated by the Admissions Committees.
- Data entry of documents and information received from candidates into the SIS for reporting purposes.
- Audit pre-requisites and documentation for file completion through multiple software systems.
- Strategically communicate with candidates in a compliant manner about admissions processes, acceptance protocols, PHSU policies, and other pertinent information.
- Make outbound calls up to 100 per day.
- Participate in recruitment fairs, campus tours, open houses, webinars, conventions and all PHSU admissions activities including Orientation.
- Analyze and prepare monthly and quarterly enrollment and matriculation reports for Dean of Enrollment Management and Student Success.
- Complete processing of new enrollment files within 30 days of each start date.
- Support admissions teams with calls and call blocks as needed.
- Enter student applications into the Jenzabar system as they are received.
- Attend campus sponsored events virtually and in person as needed.
- Available to work evenings and weekends as needed for business purposes.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
