ON-CALL Admissions Medical Assistant (7am - 3:30pm Mon - Fri)
About The Position
Janus of Santa Cruz is seeking a skilled, compassionate, and detail-oriented Medical Assistant to provide clinical and administrative support to its Substance Use Disorder treatment programs. The role supports medical providers, contributes to a positive client experience, and helps deliver high-quality, client-centered care in a fast-paced healthcare environment. The position provides on-call coverage for day, swing, and NOC shifts. Founded in 1976, Janus of Santa Cruz provides substance use disorder treatment services in a professional, inclusive, and compassionate environment. The organization is committed to helping individuals and families achieve lasting recovery through supportive, hope-inspiring, and effective services. The Medical Assistant obtains and documents medical histories and vital signs, assists providers with examinations and procedures, supports medication administration as directed by licensed staff, performs basic laboratory tests and specimen collection, and follows infection-control practices. The role also supports client check-in, scheduling, referrals, recordkeeping, care coordination, regulatory compliance, quality improvement, and a welcoming, culturally responsive client experience.
Requirements
- High school diploma or equivalent.
- Completion of an accredited Medical Assistant program.
- Medical Assistant certification (CMA, RMA, or equivalent).
- Knowledge of medical terminology, procedures, and clinical workflows.
- Experience with electronic medical records (EHR/EMR) systems.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced clinical environment.
- Frequent standing, walking, and interaction with clients.
- Ability to perform clinical tasks with or without reasonable accommodation.
Nice To Haves
- Experience working in substance use disorder, behavioral health, or community health settings.
- Familiarity with Medication-Assisted Treatment (MAT) programs.
- Bilingual Spanish/English skills are strongly preferred.
Responsibilities
- Obtain and document patient medical histories, vital signs, and presenting concerns.
- Assist medical providers during examinations and procedures.
- Prepare and administer medications as directed by licensed medical staff.
- Perform basic laboratory tests and collect specimens.
- Ensure proper infection control and adherence to universal precautions.
- Greet, check in, and support clients in a respectful, trauma-informed manner.
- Schedule appointments, referrals, and follow-up visits.
- Maintain accurate, timely, and confidential medical records in the electronic health record (EHR).
- Coordinate communication between clients, providers, and interdisciplinary teams.
- Ensure compliance with HIPAA and applicable federal, state, and county regulations.
- Follow organizational policies, procedures, and accreditation standards.
- Support quality improvement initiatives and audits as needed.
- Provide culturally responsive, client-centered care.
- Support clients and families with professionalism, empathy, and respect.
- Contribute to a welcoming and inclusive care environment.
Benefits
- Make a meaningful impact in your community.
- Work alongside a mission-driven, collaborative team.
- Grow your career in integrated behavioral health services.
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What This Job Offers
Education Level
High school or GED
