Admissions Manager

Valley Cities Behavioral Health Care•Seattle, WA

5d•Onsite

About The Position

Valley Cities has recently been designated as a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances. We are excited about the future ahead. We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission‑driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others! The Admissions Manager is part of the RPS Management team and will function as an integral part of a multidisciplinary team dedicated to providing recovery-oriented, person-centered care at Recovery Place Seattle Inpatient Services. The Admissions Manager is responsible for all functions related to admissions, intake coordination, census management, referent relations, and utilization management.

Requirements

BA/BS in Behavioral Sciences field or equivalent experience.
Familiarity with ASAM diagnostic criteria for Substance Use Disorders
Knowledge of withdrawal symptoms
Ability to maintain good customer service in fast paced environment.
Ability to maintain strong professional boundaries.
Understanding of Trauma-Informed Care principles and service provision
Good communication skills, teamwork, and attitude
Multicultural awareness
Ability to adapt, flexibility.
Pass required background checks.
Must have a valid Washington State driver's license and reliable transportation with current insurance.

Nice To Haves

Substance Use Disorder Professional (SUDP) or Substance Use Disorder Professional Trainee (SUDPT), preferred.
Obtain Agency Affiliated Counselor registration within first thirty days of hire.

Responsibilities

Oversee and ensure appropriate authorizations for services are obtained.
Function as a liaison between payers, billing, and the treatment team, providing information and feedback to assist in optimum client care and reimbursement.
Build and maintain census for the Intensive Inpatient (IIP) floor; work in coordination with the Withdrawal Management staff to maintain Withdrawal Management census.
Develop and implement a referral development plan to enhance the number Withdrawal Management and IIP admissions.
Work to build and maintain positive relationships in the behavioral health community and strengthen relationships with care authorizers.
Educate referring clinicians and providers about the referral process at Recovery Place Seattle, as well as the authorization process.
Verify insurance prior to admit; assist potential clients in applying for Medicaid or troubleshooting any barriers to coverage prior to and during treatment
Coordinate and track pre-authorizations for clients interested in setting a bed date for treatment.
Conduct clinical screenings with clients prior to admission to determine appropriateness for the program.
Audit documentation submitted for authorization.
Schedule potential clients with coordinating withdrawal management stay prior to admission to IIP.
Manage assessment assignments, working closely with the withdrawal management assessor to get appropriate clients authorized while in withdrawal management prior to transition into IIP.
Identify withdrawal management clients expressing interest in treatment and coordinate with discharge planner to conduct screening.
Schedule and staff physical intakes with Intake Specialist and RS's on-schedule for the day.
Collaborate with discharge planners and counselors on AMA mitigation strategies for clients committed to converting from WM to IIP.
Consult with leadership regarding admissions of complex clients.
Meet with clinical leadership to discuss upcoming admits, discharges, and AMA's.
Provide availability to screen at alternative times, i.e., evenings and weekends, by appointment.
Perform utilization management tasks to include, but not limited to, complete BHO discharges for all clients at discharge; audit withdrawal management extension requests as needed; audit extension requests for IIP; verify and track clients' authorizations during treatment stay; assist in month-end tasks as directed; write the monthly report; audit AMA's to better determine AMA risk.
Continue to work with leadership on ways to improve the intake and tracking process to better understand what is needed to keep a consistent census at Recovery Place Seattle.
Additional duties as assigned