Manager, Admissions

The Community Solution Education System•Pasadena, CA

3d•$70,304 - $73,000•Onsite

About The Position

Pacific Oaks College and Children’s School is recruiting an Admissions Manager to work on-site at its College campus in Pasadena, California. The College is a nonprofit institution rooted in Quaker values and a social justice heritage, offering degree and certificate programs in education, human development, counseling, and related fields. The Admissions Manager provides strategic, results-oriented leadership and day-to-day supervision for a team of enrollment counselors, driving enrollment growth through oversight of counselor activity, real-time coaching, and data-informed recruitment strategies. Reporting to the Associate Vice President of Admissions, the Manager leads the enrollment funnel, with a focus on lead generation, conversion optimization, and pipeline management. The role combines staff mentorship and CRM analysis to help the team meet enrollment targets while maintaining data integrity and high standards of student counseling. The Manager may deliver presentations, manage a recruitment territory, and audit counselor outreach to support a cohesive prospective-student experience aligned with the College’s mission and strategic goals. The position may require evening and weekend work during peak recruitment seasons, as well as travel. The anticipated salary is $70,304 to $73,000. Pacific Oaks offers paid time off, medical and dental coverage, company-paid life and disability insurance, a retirement plan with employer contribution, flexible spending accounts, tuition reimbursement, professional development, and employee appreciation events.

Requirements

Bachelor’s degree from an accredited institution, or an equivalent combination of education and related technical or professional experience substituted year for year.
Three years of professional experience in college admissions, recruitment, or a high-volume sales environment.
One year of experience as a team lead, mentor, or trainer, formal or informal.
Proficiency with a CRM and a Student Information System.
Valid driver’s license and ability to travel.

Nice To Haves

Master’s degree in Higher Education, Educational Leadership, Marketing, or a related field.
Admissions recruiting experience in a higher education environment.
Documented history of meeting or exceeding individual enrollment or sales goals for at least three consecutive years.
Two years of direct supervisory experience managing full-time professional staff.
Experience using data to develop territory recruitment plans.
Deep understanding of financial aid processes (FAFSA), transfer credit evaluation, or international recruitment.
Fluency in a second language to support diverse prospective student populations.

Responsibilities

Provide daily supervision and real-time coaching to admission counselors, monitoring call volume and pipeline activity to help meet team and individual enrollment goals.
Lead strategic territory management by developing recruitment plans based on market trends and high-yield opportunities and balancing counselor workloads.
Manage the enrollment funnel from inquiry to enrollment, audit outreach activity, and refine communication scripts to improve conversion rates.
Oversee CRM data integrity and operations, and produce accurate reports and forecasts to inform recruitment strategies and yield management.
Train and mentor staff on systems, financial aid basics, and academic programs; facilitate daily huddles to resolve roadblocks and share leadership updates.
Conduct formal reviews and interventions to drive accountability and performance; personally manage a strategic recruitment territory or caseload to model expectations.
Collaborate with the Associate Vice President and marketing partners on lead generation strategies and recruitment events, information sessions, and open houses.