Admissions Manager

National Lutheran Communities & Services•Rockville, MD

2h•$98,000 - $122,000

About The Position

The Village at Rockville is seeking an experienced, compassionate, and highly organized Admissions Manager to coordinate a welcoming and seamless admissions experience. The role guides individuals and families through important decisions and supports each new resident’s thoughtful transition into the community. The Admissions Manager builds relationships with prospective residents, families, referral partners, and internal teams; coordinates admissions from initial referral through admission; and collaborates with clinical and operational teams to support appropriate admissions and continuity of care. The position also monitors admissions activity and referral trends, maintains accurate documentation, and supports organizational standards, policies, and applicable healthcare requirements related to admissions and resident information. The position offers an annual salary range of $98,000–$122,000, with final compensation reflecting the candidate’s experience, qualifications, and relevant skills.

Requirements

Previous experience in admissions, healthcare, senior living, skilled nursing, rehabilitation, or a related environment is preferred.
Demonstrated leadership and relationship-building skills.
Strong communication, organization, and follow-through.
Ability to manage multiple priorities while maintaining attention to detail.
Ability to collaborate effectively with clinical, operational, and referral teams.
Genuine passion for serving older adults and supporting residents and families through important life transitions.
Ability to read and speak English.

Nice To Haves

Previous experience in admissions, healthcare, senior living, skilled nursing, rehabilitation, or a related environment.

Responsibilities

Lead and coordinate the admissions process from initial referral through admission, ensuring an organized and positive experience.
Serve as a trusted point of contact for prospective residents, families, referral sources, and community partners.
Review referrals and collaborate with clinical and operational teams to support appropriate admissions.
Maintain accurate admissions documentation and ensure required information is completed in a timely manner.
Communicate with hospitals, rehabilitation centers, healthcare providers, and other referral partners.
Partner with interdisciplinary teams to coordinate resident transitions and promote continuity of care.
Monitor admissions activity, referral trends, and opportunities to strengthen census and community growth.
Foster hospitality, responsiveness, compassion, and service throughout the admissions experience.
Support organizational standards, policies, and applicable healthcare requirements related to admissions and resident information.