RHT Admissions & Enrollment Specialist III - Nursing - RVCC

Community College System of New Hampshire•Lebanon, NH

12d

About The Position

River Valley Community College is hiring an Admissions & Enrollment Specialist III to support admissions, enrollment, and post-admission activities for its LPN and RN programs under the Rural Health Transformation (RHT) Grant. The position supports the College’s enrollment projections and admissions goals, provides administrative support to Nursing faculty and the Department Chair, and participates in departmental and institutional initiatives advancing the College’s mission. Funding is provided through September 30, 2028, with the position contingent on renewed grant funding under the terms outlined by contract through September 30, 2031. The position reports to the Department Chair of Nursing. The specialist manages admissions-cycle activities, including responding to inquiries, processing applications, tracking prospective and current students, preparing reports and informational materials, and coordinating recruitment and enrollment information through software and databases. The role also provides broad administrative and clerical support to the Nursing Department, including clinical clearance activities, clinical agency contracts and coordination, TEAS exam administration, departmental events, inventory and purchasing records, and public information materials. The employee must protect confidential student and faculty information and comply with System, College, State, and Federal rules and regulations. CCSNH employment requires residency in Maine, New Hampshire, Vermont, Massachusetts, Connecticut, or Rhode Island.

Requirements

Associate degree from a recognized college or technical institute, with major study in business administration, marketing, public relations, education, counseling, student services, or a related field.
Four years of experience in business and/or education involving college admissions, marketing, promotion, interviewing, and customer service, including supervisory, administrative support, or office management experience. The posting states “Three (4) years’ experience.”
Each additional year of approved formal education may be substituted for one year of required work experience.
Each additional year of approved work experience may be substituted for one year of required formal education.
Residency in Maine, New Hampshire, Vermont, Massachusetts, Connecticut, or Rhode Island is required for CCSNH employment.
Maintain confidentiality and comply with applicable System, College, State, and Federal rules and regulations.
Willingness to maintain an appearance appropriate to assigned duties and responsibilities, as determined by the college appointing authority.
Ability to gather, assemble, correlate, and analyze facts and identify existing or potential problems.
Ability to contribute to the development of sound operational procedures and make sound routine decisions.
Ability to follow specific instructions in gathering facts, data, or resources and organizing required information.
Ability to make decisions based on fact-finding interviews within college rules and policies.
Ability to present ideas clearly and effectively and communicate professionally in person, by telephone, email, and in writing.
Ability to establish and maintain effective working relationships with employees and the public.
Ability to create documents and presentation materials quickly, accurately, and professionally.
Ability to work independently for extended periods with minimal direction.
Ability to maintain department and agency records, prioritize and organize work effectively, and prepare statistical and written reports.
Knowledge or experience in admissions practices and functions, English, spelling, arithmetic, office record keeping and reporting, and regulations pertaining to departmental programs.

Nice To Haves

Strong organizational, written, and oral communication skills.
Ability to work effectively with individuals of diverse cultures.
Working knowledge of college or university operations and programs.
Ability to work autonomously and a history of innovation.
Working knowledge and experience with Microsoft Office Suite, including Word, Excel, PowerPoint, Publisher, Outlook, and Access.
Experience with student information systems and/or learning management systems.
Knowledge of medical terminology.
Knowledge or experience with admissions practices and functions, office record keeping and reporting, and regulations pertaining to departmental programs.

Responsibilities

Participate in admissions events, including information sessions and student orientation.
Follow up with prospective student leads through email and other communication methods.
Maintain current knowledge of RN and LPN academic programs, guidelines, policies, and procedures.
Assist in preparing and revising Nursing admissions informational and promotional materials and forms.
Collaborate with other offices involved in admissions and the Nursing Department.
Respond to inquiries from potential applicants, current applicants, and the public in person, by phone, and electronically.
Prepare weekly reports on applicants, submitted materials, and application status.
Develop and maintain prospective and current student information files and admissions data; track and follow up as needed.
Process student admissions applications.
Use software and databases, including Banner, EAB Navigate, Microsoft Office, Target X/Salesforce, and other private software, to coordinate electronic recruitment and enrollment activities and information.
Assist the Nursing Department Chair with grant-related issues and communicate with the CCSNH Director of Workforce Development and RHT Grant Manager when required.
Support the Nursing Department Chair and participate as needed in statewide, regional, and Federal RHT-related conferences, seminars, or meetings.
Assist in developing Nursing admissions policies, procedures, and forms to improve student experience and office efficiency.
Maintain knowledge of Nursing Department policies and procedures and respond appropriately to questions from the public, students, and faculty.
Provide administrative and clerical support for admissions and clinical clearance, including correspondence, documentation, mail distribution, interview scheduling, orientation materials, and records on third-party platforms such as Viewpoint.
Obtain, update, and manage contracts for clinical rotation agencies.
Liaise between clinical agencies and departments, providing student information as needed in accordance with HIPAA and agency requirements.
Coordinate TEAS examinations, including scheduling, proctoring, and distributing results.
Organize and provide administrative support for departmental events, including advisory committee meetings, pinning ceremonies, and project presentations.
Maintain inventory records and assist with purchasing supplies and equipment, including in-house requisitions, cost estimates, invoice tracking, and inventory processes.
Serve on college committees, assist other college departments and administrative support staff, and participate in professional development as deemed appropriate by supervisors.
Develop, review, and update departmental public information materials in electronic and print formats, such as the RVCC web page and brochures.
Maintain confidentiality and security of student and faculty records.
Comply with all System, College, State, and Federal rules and regulations.
Perform other duties as assigned.