Admissions Director

Legacy Health Services • Parma, OH

1d

About The Position

The Admissions Director oversees and coordinates the admissions process from initial inquiry through move-in. The role works closely with hospital partners, referral sources, residents, and families to provide a smooth and supportive experience. The ideal candidate is organized, relationship-driven, and thrives in a fast-paced healthcare environment.

Requirements

• Experience in long-term care, skilled nursing, hospital discharge planning, or healthcare admissions.
• Knowledge of Medicare, Medicaid, managed care, and insurance authorization processes.
• Strong communication, interpersonal, and customer-service skills.
• Ability to multitask, prioritize, and work efficiently in a dynamic environment.
• Proficiency with EMR systems and referral platforms such as NaviHealth, CarePort, or Epic.
• High school diploma.

Nice To Haves

• Associate or bachelor's degree.

Responsibilities

• Manage the complete admissions process, including inquiries, tours, assessments, approvals, and move-ins.
• Serve as the primary liaison for hospitals, case managers, physicians, and community partners.
• Review clinical information and collaborate with nursing leadership to determine appropriate placement.
• Maintain accurate census information and communicate bed availability.
• Conduct facility tours and provide compassionate guidance to prospective residents and families.
• Follow up promptly with referral sources and maintain strong working relationships.
• Complete required documentation in compliance with state, federal, and facility guidelines.
• Support marketing efforts and represent the facility at community outreach events.
• Collaborate with interdisciplinary team members to ensure positive resident transition experiences.

Benefits

• Competitive pay based on experience.
• Comprehensive medical, dental, and vision insurance.
• Paid time off and paid holidays.
• Retirement plan options.
• Supportive leadership team and collaborative work environment.
• Opportunity to make a meaningful impact on residents and families.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED