Admissions Counselor- Night Shift 7 pm - 7 am

Acadia•Chicago, IL

8d•$26 - $34

About The Position

Montrose Behavioral Health Hospital is seeking an Admissions Counselor to facilitate admissions, clinical intake assessments, and utilization review processes. The role supports continuity of care by helping determine the most appropriate level of care for patients and supporting the use of their benefits and resources. The position works the night shift, 7 p.m. to 7 a.m., for three 12-hour shifts with rotating weekends.

Requirements

Master's degree in a social services field, such as psychology, counseling, social work, sociology, health administration, or nursing, or an RN qualification.
Current licensure as required for the clinical specialty and state, such as an RN license, CAC, or other clinical counseling or therapy license.
CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

One or more years of experience in mental or behavioral health working with individuals in a clinical or observational capacity; preferred.
First aid may be required depending on the state or facility.

Responsibilities

Respond to inquiries about the facility within facility policy timeframes.
Develop therapeutic relationships with patients and families.
Verify benefit eligibility and communicate it to the business office and the patient or significant other.
Collaborate with facility medical and psychiatric personnel to make appropriate recommendations regarding pending referrals.
Coordinate admissions and transfers from referral sources and between levels of care within the facility.
Maintain knowledge of milieu management.
Promptly communicate projected admissions to designated internal representatives.
Obtain clinical information from referral sources or patients, including medical comorbidity information, before admission when possible.
Schedule pre-admission assessments when applicable, complete assessments, consult with the admitting physician, and communicate disposition recommendations to patients or their families.
Prepare and maintain medical record documentation to support authorization for the requested level of care.
Complete initial pre-authorization for treatment and admission before admission when possible and within payor timeframes.
Admit patients in the registration and accounting system and complete admission and consent forms with them.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are unmet.
Prioritize patient safety and provide excellent customer service.
Conduct safety checks and ensure supervision at 15-minute intervals, as noted in special precautions, or according to individualized supervision guidelines.
Coordinate care and appropriate follow-up referrals for patients who are not admitted.
Perform other functions and tasks as assigned.