Admission/Intake Coordinator

AdamsPlace • Knoxville, TN

11d

About The Position

The Admissions Coordinator serves as the welcoming connection for patients, families, and referral partners seeking behavioral health services. The role guides individuals through intake, assessment, and admission, supporting a smooth transition into care. The coordinator works with providers and nursing staff to support timely and appropriate admissions and helps connect individuals with the care they need in a supportive, mission-driven environment. The position is listed as a night shift from 7 p.m. to 7 a.m.

Requirements

• High school diploma or GED.
• Strong problem-solving skills and the ability to stay calm under pressure.
• Ability to manage multiple situations at once.
• Professional, empathetic communication style.

Nice To Haves

• Bachelor’s degree in psychology, social work, nursing, or healthcare.
• Experience in behavioral health admissions or intake.

Responsibilities

• Answer and screen referral calls professionally and empathetically.
• Gather and document clinical and medical information to support admission decisions.
• Coordinate with providers and nursing staff to ensure timely, appropriate admissions.
• Communicate admission criteria, bed availability, and decisions to referral sources.
• Complete admission paperwork and ensure accurate data entry.
• Maintain compliance with regulatory and organizational standards.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED