Pre Admission Coordinator

Elara Caring • Adrian, MI

13h

About The Position

The Pre-Admission Coordinator reviews patient records before admission to ensure adequate clinical documentation and other information needed for billing and care delivery. The coordinator manages an area’s pending admissions, including patients awaiting discharge or surgery, and works between sales and referring facilities to ensure patients are informed and convert to care. The role supports Elara Caring’s mission of delivering the right care, at the right time, in the right place.

Requirements

• Degree from an accredited school of professional nursing.
• Current Certified Licensed Vocational Nurse or Licensed Practical Nurse.
• One year of practical experience.
• Ability to convey information and opinions, listen to others, check for understanding, and respond with an appropriate message and tone.
• Ability to set timeframes, match resources to tasks, and plan ahead.
• Ability to make decisions with incomplete information, choose among multiple options, and know when to escalate.
• Ability to quickly become proficient in enterprise applications such as Homecare Homebase and Workday.
• Intermediate knowledge of Microsoft Office.
• Valid driver’s license and insurance, and reliable transportation to perform job tasks.

Nice To Haves

• Home Health or Hospice experience.
• Bilingual in English and Spanish.

Responsibilities

• Review patient records prior to admission for adequate clinical documentation and other information needed for billing and care delivery.
• Manage an area’s pending admissions, including those awaiting discharge or surgery.
• Coordinate between sales and referring facilities to ensure patients are informed and convert to care.
• Seek patient feedback, advocate for patients, understand their needs, and manage their expectations.
• Handle complaints, manage conflict, and negotiate outcomes.

Benefits

• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost.
• Comprehensive medical, dental, and vision insurance plans.
• 401(k) with employer match.
• Paid time off and paid holidays.
• Family and pet bereavement.
• Pet insurance.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree