Pre Admission Coordinator

Elara Caring•Brighton, MI

About The Position

The Pre-Admission Coordinator reviews patient records before admission to ensure adequate clinical documentation and other information required for billing and care delivery. The role manages an area's pending admissions, including patients awaiting discharge or surgery, and coordinates between sales and the referring facility to ensure patients are informed and convert to admission. The position supports Elara Caring's mission of delivering the right care at the right time and in the right place.

Requirements

  • Degree from an accredited school of professional nursing.
  • Current Certified Licensed Vocational Nurse or Licensed Practical Nurse.
  • One year of practical experience.
  • Ability to convey information and opinions, listen to others, check for understanding, and respond with an appropriate message and tone.
  • Ability to set timeframes, match resources to tasks, and plan ahead.
  • Ability to make decisions with incomplete information, choose from multiple options, and know when to escalate.
  • Ability to quickly become proficient in enterprise applications such as Homecare Homebase and Workday, and intermediate knowledge of Microsoft Office.
  • Ability to handle complaints, manage conflict, and negotiate outcomes.
  • Ability to seek patient feedback, advocate for patients, understand patient needs, and manage patient expectations.
  • Valid driver's license and insurance, and reliable transportation to perform job tasks.

Nice To Haves

  • Home Health or Hospice experience is preferred.
  • Bilingual in English and Spanish is preferred.

Responsibilities

  • Review patient records prior to admission to ensure adequate clinical documentation and other critical information required for billing and care delivery.
  • Manage an area's pending admissions, including those awaiting discharge or surgery.
  • Coordinate between sales and the referring facility to ensure the patient is informed and converts.
  • Support the team of healthcare providers in delivering patient care.

Benefits

  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost.
  • Opportunities for advancement.
  • Medical, dental, and vision insurance plans.
  • 401(k) with employer match.
  • Paid time off and paid holidays.
  • Family and pet bereavement leave.
  • Pet insurance.
  • Competitive compensation package.
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