Admissions Coordinator - Inpatient Rehab

Select Medical • Tallahassee, FL

21h • Onsite

About The Position

The Admissions Coordinator is a key member of the Business Development Team at an inpatient rehabilitation hospital, managing referral intake and patient admissions while maintaining close communication with hospital departments to prepare for admissions. The role supports patients with conditions including brain and spinal cord injuries, neurological disorders, orthopedic issues, amputations, and multiple traumas, and provides customer service to patients, responsible parties, and internal and external customers.

The coordinator oversees the admissions pull-through process under the direction of the Director of Business Development, ensuring referrals, insurance verifications, authorizations, paperwork, patient information, and daily census records are handled accurately and on time. The role also supports case management, leads the morning meeting, communicates confirmed admission details to the hospital, and provides hospital tours. This is a full-time, on-site position, Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• High school graduate or equivalent.
• At least two years of experience performing a broad range of duties in an Admissions or Pre-Admissions Department.

Nice To Haves

• Knowledge of medical terminology.
• Knowledge of insurance verification.
• Experience working with Excel and databases.
• Previous experience in a physical rehabilitation setting.

Responsibilities

• Oversee the hospital's admissions pull-through process under the direction of the Director of Business Development, providing support and customer service and resolving issues in a timely manner.
• Work with CBO and HIM to resolve errors and keep deficiencies at 0% to eliminate holds.
• Enter every referral accurately and promptly in Transitions of Care.
• Process insurance verifications and assist with pre-certification and authorization, tracking follow-up and timely processing.
• Coordinate with the Director of Business Development, CEO, and other leaders to support timely admissions from referral.
• Work with the team to resolve challenges and overcome obstacles.
• Provide appropriate documents to the Case Management team in a timely manner.
• Enter pre-admission patient data in HMS/MedHost, including benefits and billing instructions.
• Complete admissions paperwork, review forms and demographics with the patient or responsible party, and obtain required signatures.
• Scan completed documents, including insurance cards and photo identification.
• Lead the morning meeting and communicate census and budgeted numbers.
• Communicate confirmed admission details, including admission time, bed number, and physician, to the hospital.
• Provide hospital tours and accurately answer questions for internal and external customers.
• Manage leaves of absence in HMS/MedHost and ensure accurate entries for all LOA patients.
• Complete forms as needed for corrections.
• Review and enter the daily census in Select Portal by 11 a.m. EST, ensuring accuracy and making necessary changes or updates.
• Perform other duties as assigned.

Benefits

• Up to $300 in monthly bonus incentives.
• Customizable health insurance packages.
• Extensive onboarding and training program.
• Advancement and growth opportunities.
• Comprehensive benefits package for full-time employees, including medical, dental, vision, 401(k), life insurance, short- and long-term disability, and tuition assistance.
• Generous paid time off.
• Company-matching 401(k) retirement plan.
• Company-paid parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED