Hospice Intake Coordinator

AccentCare, Inc. • Rosemont, IL

8h • Hybrid

About The Position

AccentCare is hiring a full-time Admissions Coordinator in Rosemont, Illinois. This hybrid-schedule role supports the initiation of hospice services by receiving referrals and inquiries, coordinating visits and communicating with referral sources, physicians, staff members and other agencies. The coordinator maintains accurate electronic medical record documentation and helps ensure smooth communication throughout the sign-on, consent and admission assessment phases.

The listed schedule is Sunday, Monday, Wednesday, Thursday and Friday, 8 a.m. to 5 p.m. The hourly salary range is $18.00–$20.00. AccentCare describes its culture as purpose-driven and collaborative, with a focus on compassionate, exceptional care.

Requirements

• At least 1 year of hospice experience.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Excellent customer service background.
• Demonstrated familiarity with organizational policies and state and federal regulations pertaining to hospice services.
• Ability to work closely with a wide variety of stakeholders.
• Effective problem-solving skills.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Receive professional referrals through the format most convenient for the referral source, obtain critical referral information, and enter it into the electronic medical record (EMR) system to support timely responses.
• Receive potential patient and family inquiries about hospice services, obtain and enter referrals into the EMR, and gather basic patient-status information to explain how Seasons may assist and work toward scheduling a visit.
• Coordinate and schedule visits so appropriate staff make initial contact based on the patient’s condition and family situation and meet the professional referral source.
• Communicate as needed with referral sources, attending physicians, Seasons staff members and other agencies to coordinate the initiation of hospice services.
• Maintain regular communication with those involved in sign-on, consent and admission assessment phases to coordinate information and services.
• Maintain accurate EMR documentation and referral statistics.

Benefits

• Medical, dental and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings, including an employee assistance program, pet insurance and access to Calm.
• Programs to celebrate employee achievements, milestones and fellow employees.
• Company store credit for first AccentCare-branded scrubs for patient-facing employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree