Hospice Intake Coordinator

Crossroads Hospice & Palliative Care • Akron, OH

6d • Onsite

About The Position

At Crossroads, compassion is not just a goal; it's our guiding principle. We refuse to reduce it to a mere transaction. Our organization operates on the belief that compassionate teamwork is the cornerstone of our success. We believe it's worth every effort because no one should face the end of life alone. Join us and be part of a team that stands up for compassion, that listens, that grows, and that ultimately makes a profound difference in our community.

Requirements

• At least 3 years of hospice experience (intake preferred, billing acceptable) in a high-volume referral setting
• Ready to apply hospice experience to the workflows of a centralized system; central office experience is a plus, including handing off and receiving incomplete work items
• Strong working knowledge of Teams, SharePoint, and electronic clinical records
• Able to work across multiple systems and juggle competing priorities with strong attention to detail
• Compassionate, professional phone presence
• Reliable transportation, a valid driver's license, and the ability to safely operate a vehicle

Nice To Haves

• central office experience is a plus

Responsibilities

• Receive and promptly process hospice referrals and inquiries, scheduling a hospice representative with the patient and family to assess the need for services
• Assign patients to the appropriate team after admission, in coordination with team leaders

Benefits

• Health, Dental, Vision, 401k, PTO.
• Continuing Education Reimbursement.
• Ability to grow into a variety of different roles inside our team and organization.
• Competitive Industry pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed