Admissions Coordinator

Community Health Systems Professional Services Corporation • Knoxville, TN

4h

About The Position

The Admissions Coordinator facilitates intake and admission for patients referred to the facility, supporting smooth transitions into care. The role works with physicians, care managers, and referral sources to collect intake information, verify insurance coverage, and coordinate pre-admission and admission workflows. It ensures regulatory compliance, accurate documentation, and positive patient and provider experiences.

Requirements

• Knowledge of patient intake and admissions processes.
• Familiarity with insurance verification and documentation requirements.
• Effective interpersonal and communication skills for engaging with patients, families, and healthcare professionals.
• Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
• Attention to detail and accuracy in data collection and documentation.
• Proficiency in Microsoft Office and electronic intake or registration systems.
• Understanding of HIPAA and patient confidentiality practices.
• BLS (Basic Life Support) certification obtained within 90 days from the start date.

Nice To Haves

• 0–1 years of experience in admissions, intake, or referral coordination in a healthcare setting.
• 1–3 years of experience with insurance verification and authorization.

Responsibilities

• Coordinate patient intake and referrals by collecting demographic, clinical, and insurance information.
• Assist clinical team members in determining admission appropriateness using established criteria.
• Facilitate accurate and compliant completion of admission and insurance forms.
• Maintain timely and accurate documentation of referral activity, admission decisions, and stakeholder communications.
• Update internal teams and referring partners on admission status and timelines.
• Support discharge or aftercare planning by sharing relevant patient information with the multidisciplinary care team.
• Ensure compliance with regulatory and accreditation standards for pre-admission, admission, and post-admission processes.
• Resolve routine issues involving data entry, insurance verification, or referral tracking, escalating complex issues to leadership as needed.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.
• Comply with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed