Admissions Coordinator

Maria Joseph Manor, Inc. • Mahoning Township, PA

4d

About The Position

Maria Joseph Continuing Care Community is seeking an organized, personable, and motivated Admissions Coordinator to guide prospective residents and families through the admissions process and maintain relationships with hospitals, physicians, referral sources, and the surrounding community. The role coordinates admissions from referral through admission, supports residents and families through what may be an emotional or overwhelming process, and helps make each transition into the community positive. The coordinator works with nursing, administration, Case Management, and other interdisciplinary team members, and contributes to marketing, community outreach, and regulatory compliance.

Requirements

• Knowledge of senior care regulations and industry best practices.
• Proficiency with Microsoft 365.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational and time-management skills.
• Ability to work independently and collaborate effectively with a team.
• Professionalism, dependability, and ability to maintain confidentiality.
• Comfort communicating with residents, families, healthcare professionals, and the public.

Nice To Haves

• Bachelor's degree in healthcare administration, social work, or a related field preferred.
• Minimum of 3 years of experience in admissions or a related role preferred.
• Experience with PointClickCare and EMR Link preferred.

Responsibilities

• Coordinate and oversee the admissions process from referral through admission.
• Conduct screenings and assessments of prospective residents.
• Ensure admission documentation is completed accurately and on time.
• Maintain admission, discharge, and referral records.
• Enter new admission information into PointClickCare.
• Prepare and review admission agreements, financial paperwork, and contracts with residents and families.
• Assist families with Medicaid applications and financial assistance information.
• Coordinate resident discharges with Case Management.
• Welcome and support prospective residents and their families throughout the admissions process.
• Greet new residents and families upon admission and help ensure a smooth transition.
• Build and maintain relationships with hospitals, physicians, referral sources, and other community partners.
• Conduct tours and presentations for prospective residents and families.
• Participate in marketing and community outreach activities.
• Collaborate with nursing, administration, and other interdisciplinary team members.
• Assist with regulatory compliance and required notices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed