Admissions Clinical Navigator, Hospitals - Towson, MD
About The Position
As one of the largest private, nonprofit providers of mental health services, Sheppard Pratt strives to deliver compassionate care in a collaborative and innovative environment. We serve children, adolescents, adults, and older adults with a wide variety of diagnoses. You will oversee the placement of patients in our hospital psychiatric units at our Towson Campus and Baltimore/Washington Campus. Reporting directly to the Senior Director of Access, you will play a key role in optimizing patient flow and ensuring the effective use of available beds. You will act as the communication liaison between hospital unit leadership and the admission department, including coordination with bed managers, screening providers, and access coordinators.
Requirements
- Must have one of the following combinations of education and credentialing: Bachelor’s degree and Licensed Certified Social Worker – Clinical (LCSW-C) or Licensed Clinical Professional Counselor (LCPC) Bachelor of Science in Nursing (BSN) and Registered Nurse (RN) Master’s degree in nursing and Nurse Practitioner (NP)
- Must have at least three years of psychiatric experience, with at least two years preferred in an inpatient psychiatric environment.
- Computer skills competency with electronic health records and Microsoft 365.
Nice To Haves
- Knowledge of IDX and Altera Sunrise is preferred.
Responsibilities
- Collaborating with bed managers to assign patients to available beds.
- Working with screening providers to prioritize, escalate, and update pending cases.
- Triaging complex patient cases from the Care Connect Center.
- Coordinating care needs with central staffing, unit managers, and access team.
- Reviewing unit acuity levels using data from the acuity tool, including heightened acuity units.
- Providing education, training, and consultation that meet the needs of staff and patients.
- Serving on process improvement teams as appointed.
Benefits
- A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
- Free clinical supervision to those working towards licensure
- Licensing and certification preparation assistance
- Comprehensive medical, dental and vision benefits for benefit eligible positions
- 403b retirement match
- Generous paid-time-off for benefit eligible positions
- Complimentary Employee Assistance Program (EAP)
- Grand rounds, CME opportunities, and on-site lectures
- Cross-discipline collaboration
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
