Sr. Controls Technician -Towson, MD

Trane Italia • Towson, MD

2d • $45 - $56 • Onsite

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. This role is field-based, meaning work is conducted on-site at customer locations. The Sr. Controls Technician is responsible for the installation, commissioning, diagnosis, repair, and start-up of HVAC systems, utilizing knowledge of air conditioning theory, pipe fitting, air distribution, controls and mechanical layouts. This role involves planning, analyzing, and timely completion of assigned projects and activities, using a variety of hand tools and interpreting construction drawings, plans, and specifications to mount, hang, fit, and install equipment and systems. The technician ensures compliance with internal contracting processes, performs site surveys, replacements, modifications, and start-ups as needed, and prepares for on-site installation by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work with other trades. They maintain assigned stock of inventory and company equipment, document all related activities, and record parts, material, labor, and other cost data per assignment, returning unused resources. Additionally, the role involves providing training and follow-up training at customer sites, generating sales leads for appropriate personnel, documenting work by completing job paperwork, and turning in all required paperwork and reports in a timely manner. The technician provides technical support to customers, communicates with customers and their representatives, and maintains customer satisfaction by investigating concerns and implementing corrective action. They support Project Managers by ensuring projects are completed on schedule and within budget, and support Project Developers in equipment procurement. The role also involves acquiring project materials, assisting Project Managers in planning and prioritizing tasks, attending weekly planning meetings, and supervising the work of project installation technicians, subcontractors, and vendors, requiring the ability to lead and motivate others. Ensuring quality installation, assisting in estimate development, and supporting Project Managers in change order management are also key responsibilities. A willingness to learn new HVAC technologies and systems, and the ability to operate rental equipment (e.g., forklifts, scissor lifts, boom lifts) are essential. The technician represents the company as the direct customer contact, servicing products and equipment on assigned projects, and keeping current on Trane products concerning the installation of direct digital control systems. Vehicle and equipment maintenance, including inspecting vehicles, maintaining records of service manuals, and inspecting tools and equipment for wear, are also part of the role. Continual enforcement of safety standards and maintenance of security and accountability of company assets are paramount. Regular travel with occasional overnight stays is required, along with flexibility for overtime and weekends as business needs dictate.

Requirements

• A High School Diploma or equivalent required
• Typically at least 2-5 years of experience in Commercial HVAC Installation.
• Operating knowledge of Microsoft office software
• Working proficiency with handheld computer (i.e. Smartphone, iPad).
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Flexibility to work overtime/weekends, as required.

Nice To Haves

• Technical School or formal training is preferred.
• State Contractor Licenses Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc.).
• Willingness to learn new HVAC technologies and systems.
• Ability to operate rental equipment (i.e. forklifts, scissor lifts, boom lifts, etc.).

Responsibilities

• Responsible for the installation, commissioning, diagnosis, repair, and start-up of HVAC systems, utilizing knowledge of air conditioning theory, pipe fitting, air distribution, controls and mechanical layouts.
• Responsible for planning, analyzing and timely completion of assigned projects and activities.
• Uses a variety of hand tools, along with interpreting construction drawings, plans, and specifications, in order to mount, hang, fit, and install equipment and systems.
• Ensures compliance with internal contracting processes.
• Performs site surveys, replacements, modifications and start-up as needed or requested by customers.
• Prepares for on-site installation by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, and coordinating with other trades as necessary.
• Maintains assigned stock of inventory, company equipment, and documents all related activities.
• Records parts, material, labor, and other cost data per assignment and returns unused resources.
• Provides training and follow-up training at customer site.
• Provides sales leads to appropriate personnel.
• Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files.
• Turns in all required paperwork and reports in a timely manner.
• Provides technical support to customers on assigned projects.
• Communicates with customers and their representatives, including building owners, subcontractors, and field support staff.
• Maintains customer satisfaction by investigating concerns and implementing corrective action.
• Supports Project Managers by ensuring that assigned projects are completed on schedule and within budget.
• Supports Project Developer in the procurement of equipment.
• Responsible for acquiring project materials from local suppliers.
• Assists Project Manager in planning assigned projects and prioritizing tasks.
• Attends planning meetings on a weekly basis.
• Supervises work of project installation technicians, subcontractors, and vendors.
• Ensures quality installation of assigned projects.
• Assists in estimate development.
• Supports the Project Manager in change order management by recommending solutions, facilitating quotes, and closing orders.
• Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer’s location.
• Keeps current on Trane products concerning installation of direct digital control systems.
• Inspects vehicles by checking vehicle condition and literature supplies.
• Maintains vehicles by keeping records of service manuals, scheduling, completed repairs and maintenance service.
• Maintains tools and equipment by inspecting for signs of wear.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

Benefits

• Health insurance
• Holistic wellness programs that include generous incentives
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED