Admissions Clerk - PRN (As Needed)
About The Position
The Admissions Clerk coordinates patient pre-registration activities and serves as an initial point of contact for patients scheduled to receive care at JCRHC. The role involves courteous and efficient registration, collecting accurate demographic and insurance information, gathering required documentation and payments, and discussing payment options with patients and families. The clerk also assists with insurance verification, payment alternatives, and referrals to the Business Office as needed. The position supports patient satisfaction and successful billing while following JCRHC standards, values, and service expectations. Additional duties include accepting payments, assisting with registration tasks, supporting emergency admissions, and performing other assigned administrative duties. The role has no supervisory responsibility and involves very limited responsibility for material resources.
Requirements
- High school graduation or equivalent.
- Patient registration, pre-registration, accounts receivable, or insurance verification experience.
- Dependent Adult/Child Abuse Mandatory Reporter Training and CPI within the timelines established by the applicable policy.
- Attention to detail and accuracy in data entry.
- Problem-solving, time-management, and multitasking skills.
- Technical and computer skills.
- Communication skills, confidentiality, empathy, and patience.
Nice To Haves
- More than one year of experience is recommended or preferred.
- Computer knowledge and strong computer and keyboarding skills.
Responsibilities
- Coordinate patient pre-registration and registration, including accurate intake of demographic and insurance information.
- Serve as an initial point of contact for patients scheduled to receive care at JCRHC.
- Verify insurance and assist with reviewing payment alternatives.
- Coordinate appointments and admissions, including providing support for emergency admissions.
- Collect required documentation, co-payments, deposits, and other payments.
- Discuss payment options with patients and families and refer them to the Business Office when needed.
- Provide courteous customer service and communicate with patients, families, and other contacts.
- Maintain documentation and records and support compliance and reporting requirements.
- Collaborate with other departments, healthcare providers, payors, and agencies.
- Perform general administrative and registration duties, including other duties as assigned.
- Follow JCRHC values and behavior expectations, maintain HIPAA confidentiality, and work safely.
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What This Job Offers
Education Level
High school or GED
