Admissions Clerk PRN

JEFF DAVIS HOSPITAL•Hazlehurst, GA

3d•Onsite

About The Position

The Admissions Clerk assists patients in a high-volume area and provides excellent customer service to support a positive experience for patients and their families. The role primarily gathers accurate information about patient encounters for timely, efficient registration and ensures all required documents are completed before patients transfer to the appropriate departments. The clerk registers patients in accordance with DNV, HIPAA, applicable federal and state regulations, and organizational and departmental policies and procedures. The role also verifies that each order includes a diagnosis for medical-record documentation, scans appropriate documents, and promptly alerts emergency department staff when patients requesting care need triage, including individuals with symptoms requiring immediate triage. Additional duties include collecting and posting payments at registration, reviewing prior accounts for outstanding balances and requesting payment, reconciling the cash drawer, and operating the telephone system courteously and efficiently for patients, physicians, personnel, and the public.

Requirements

High school diploma or GED required.
Basic typing skills, proper phone etiquette, and computer software skills.
Ability to read and comprehend simple instructions.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information in one-on-one and small-group situations.
Ability to solve practical problems.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.
Ability to add and subtract two-digit numbers and multiply and divide by 10s and 100s.
Ability to perform arithmetic operations using units of American money.

Nice To Haves

1–2 years of related experience and/or training preferred, or an equivalent combination of education and experience.

Responsibilities

Assist patients in a high-volume area while providing excellent customer service.
Gather accurate information about patient encounters for timely and efficient registration.
Ensure required documents are completed before patients transfer to the appropriate departments.
Register patients in accordance with DNV, HIPAA, federal and state regulations, and organizational and departmental policies and procedures.
Verify that each order indicates a diagnosis for medical-record documentation.
Scan appropriate documents according to procedures.
Notify emergency department staff immediately after quick registration when individuals request care and need triage.
Immediately notify emergency department staff when individuals present symptoms requiring immediate triage.
Collect and post payments at registration.
Review prior accounts for outstanding balances and request payment.
Reconcile the cash drawer.
Operate the telephone system efficiently and courteously for patients, physicians, personnel, and the general public.