Admissions Assistant - Part Time

PACS

6d • $25 - $25 • Onsite

About The Position

City View Post Acute is seeking a friendly, organized, and detail-oriented Admissions Assistant to help welcome new residents and their families and coordinate their transition into the skilled nursing and post-acute care facility. The role supports the Admissions Coordinator and facility leadership in managing the admissions process and serves as a primary point of contact for prospective residents, families, hospitals, and referral sources. It involves coordinating admissions paperwork, insurance verification, scheduling, and communication with interdisciplinary team members.

The position operates in a skilled nursing and post-acute care setting, with regular interaction with residents, families, healthcare professionals, and facility personnel. The noise level is generally low to moderate. The position has no supervisory responsibilities. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Requirements

• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Strong teamwork skills and a positive, service-oriented attitude.

Nice To Haves

• Previous experience in admissions, healthcare, skilled nursing, or long-term care is strongly preferred.
• Familiarity with Medicare, Medi-Cal/Medicaid, insurance verification, and authorization processes is preferred.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and required documentation.
• Maintain accurate and up-to-date admission records in accordance with applicable regulations and facility policies.
• Assist with insurance verification, authorizations, and financial eligibility requirements.
• Provide facility tours and explain services, policies, and admission procedures to prospective residents and their families.
• Collaborate with nursing, social services, business office staff, and other departments to support a smooth admission process.
• Prepare, organize, and distribute admission packets and required paperwork.
• Follow up with hospitals, physicians, case managers, and discharge planners to obtain complete and timely transfer information.
• Assist with gathering and verifying resident demographic, medical, and financial information.
• Respond to inquiries and provide timely updates regarding admission arrangements.
• Support facility marketing, referral development, and community outreach efforts as needed.
• Protect the confidentiality of resident information, including protected health information (PHI).
• Maintain a welcoming, professional, and compassionate approach when interacting with residents, families, and referral partners.
• Perform other duties as assigned.

Benefits

• Competitive pay of $24.50–$25.00 per hour.
• Opportunity to make a meaningful difference in the resident and family experience.
• Collaborative team environment.
• Opportunity to develop healthcare admissions and administrative skills.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed