Admissions Assistant (Part-Time Nights)
About The Position
The Admissions Assistant is responsible for admitting and registering incoming patients at Southcoast Behavioral Health, a 192-bed mental health treatment center in Dartmouth, Massachusetts, serving pediatric, adolescent, adult, and geriatric patients, including adults with co-occurring mental health and substance use disorders. The role provides personal care services under the direction of clinical or nursing leadership and supports a positive, empathetic, professional, safe, and structured environment for patients, families, visitors, and staff. This part-time position is scheduled every other weekend from 7 p.m. to 7 a.m. The listed pay range is $22.50–$24.50 per hour. Duties include completing admission and registration paperwork, clerical and data-entry work, coordinating notifications and appointments, supporting patient safety and supervision, documenting information, and assisting patients and families during arrival and throughout the admission process.
Requirements
- CPR certification and de-escalation/restraint certification are required; training is available upon hire and offered by the facility.
- First aid may be required depending on the state or facility.
Nice To Haves
- A bachelor’s degree is preferred; a degree in a social services field is a plus.
- One or more years of healthcare experience is preferred.
Responsibilities
- Greet and search new patients and people transporting patients upon arrival.
- Perform clerical duties, including managing paperwork, data entry, engaging with insurance companies regarding claims, and answering phones.
- Complete admission paperwork, explain forms before patients sign, notify the clinical lead of arrivals, and escort patients and documentation to the appropriate location.
- Complete admissions accurately and efficiently and distribute paperwork promptly to notify staff of patient arrivals or transfers.
- Ensure required patient information is received and processed and arrange appointments with appropriate behavioral or medical health personnel.
- Provide empathetic and professional customer service, acknowledge unmet needs, and work to resolve complaints.
- Prioritize patient safety, respond urgently to safety needs, and provide a positive, supportive, and structured environment.
- Conduct safety checks and ensure supervision at 15-minute intervals, as specified in special precautions, or according to individualized supervision guidelines.
- Document timely, accurate, and appropriate clinical information in medical records, registration systems, and other technology systems.
- Help maintain a safe, secure, clean, and comfortable environment for patients, significant others, and staff.
- Interact routinely with patients, observe their behavior, and communicate significant observations to admissions staff.
- Obtain and document patients’ vital signs, height, and weight when assigned.
- Engage patients in activities and interactions that encourage progress toward treatment goals.
- Assist patients and family members with contraband searches and itemizing belongings and valuables when needed.
- Complete and maintain required documentation and assist with incident and event follow-up paperwork.
- Provide or coordinate patient transportation when needed.
- Perform other functions and tasks as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
